Title: New version wp-admin error Last modified: March 13, 2025 --- # New version wp-admin error * Resolved [vasdevdesign](https://wordpress.org/support/users/vasdevdesign/) * (@vasdevdesign) * [1 year, 2 months ago](https://wordpress.org/support/topic/new-version-wp-admin-error/) * Hello, * One of our websites is throwing a fatal error when updating to the latest version( 9.3.0) of the Stripe Gateway plugin. I have copied the error log below, I haven’t been able to figure out a way around this but it doesn’t look like it has anything to do with a theme/other plugin conflict. * ```wp-block-code php_fatal+------------------------------------------------------------------------------------------------------------------------------------------------------+| Count | Message ||-------+----------------------------------------------------------------------------------------------------------------------------------------------|| 4 | Uncaught Error: Call to undefined method Automattic\WooCommerce\Admin\Overrides\OrderRefund::get_order_key() in || | /nas/content/live/organicshroom/wp-content/plugins/woocommerce-gateway-stripe/includes/abstracts/abstract-wc-stripe-payment-gateway.php:239… || | trace:#012#0 || | /nas/content/live/organicshroom/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php(1304): || | WC_Stripe_Payment_Gateway->get_order_signature(Object(Automattic\WooCommerce\Admin\Overrides\OrderRefund))#012#1 || | /nas/content/live/organicshroom/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php(967): || | WC_Stripe_Webhook_Handler->get_order_from_intent(Object(stdClass))#012#2 || | /nas/content/live/organicshroom/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php(1265): || | WC_Stripe_Webhook_Handler->process_payment_intent(Object(stdClass))#012#3 || | /nas/content/live/organicshroom/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php(107): || | WC_Stripe_Webhook_Handler->process_webhook('{\n "id": "evt_...')#012#4 /nas/content/live/organicshroom/wp-includes/class-wp-hook.php(324): || | WC_Stripe_Webhook_Handler->check_for_webhook('')#012#5 /nas/content/live/organicshroom/wp-includes/class-wp-hook.php(348): || | WP_Hook->apply_filters('', Array)#012#6 /nas/content/live/organicshroom/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#7 || | /nas/content/live/organicshroom/wp-content/plugins/woocommerce/src/Internal/Utilities/LegacyRestApiStub.php(166): || | do_action('woocommerce_api...')#012#8 || | /nas/content/live/organicshroom/wp-content/plugins/woocommerce/src/Internal/Utilities/LegacyRestApiStub.php(95): || | Automattic\WooCommerce\Internal\Utilities\LegacyRestApiStub::maybe_process_wc_api_query_var()#012#9 || | /nas/content/live/organicshroom/wp-includes/class-wp-hook.php(324): || | Automattic\WooCommerce\Internal\Utilities\LegacyRestApiStub::parse_legacy_rest_api_request(Object(WP))#012#10 || | /nas/content/live/organicshroom/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)#012#11 || | /nas/content/live/organicshroom/wp-includes/plugin.php(565): WP_Hook->do_action(Array)#012#12 || | /nas/content/live/organicshroom/wp-includes/class-wp.php(418): do_action_ref_array('parse_request', Array)#012#13 || | /nas/content/live/organicshroom/wp-includes/class-wp.php(813): WP->parse_request('')#012#14 || | /nas/content/live/organicshroom/wp-includes/functions.php(1336): WP->main('')#012#15 /nas/content/live/organicshroom/wp-blog-header.php(16): || | wp()#012#16 /nas/content/live/organicshroom/index.php(17): require('/nas/content/li...')#012#17 {main}#012 thrown in || | /nas/content/live/organicshroom/wp-content/plugins/woocommerce-gateway-stripe/includes/abstracts/abstract-wc-stripe-payment-gateway.php on || | line 2391 | ``` * Thank you for any help 🙂 Viewing 6 replies - 1 through 6 (of 6 total) * [noplanman](https://wordpress.org/support/users/noplanman/) * (@noplanman) * [1 year, 2 months ago](https://wordpress.org/support/topic/new-version-wp-admin-error/#post-18360829) * We’re experiencing the same thing. Our wp-admin times out and we get a 502. * To add some context that might help with this, is we disable the WooCommerce Subscriptions plugin, the site works again. * [@vasdevdesign](https://wordpress.org/support/users/vasdevdesign/) do you use that plugin as well? * Fix for now is to **stay on version 9.2.0** of the Stripe Payment Gateway plugin. * [Peter Hardy-vanDoorn](https://wordpress.org/support/users/petervandoorn/) * (@petervandoorn) * [1 year, 2 months ago](https://wordpress.org/support/topic/new-version-wp-admin-error/#post-18361318) * I wonder if this is the same problem as I’m experiencing. I too use Woo Subscriptions. Using the Query Monitor plugin I can see that, when I’m accessing wp-admin, on every page there are 181 calls to api.stripe.com. It’s not causing a crash, but it is making each page take over 45 seconds to load. * I’ve reverted back to 9.2.0 and the problem has stopped, so I suggest you do the same! * Thread Starter [vasdevdesign](https://wordpress.org/support/users/vasdevdesign/) * (@vasdevdesign) * [1 year, 2 months ago](https://wordpress.org/support/topic/new-version-wp-admin-error/#post-18361684) * [@noplanman](https://wordpress.org/support/users/noplanman/) yes, we have WooCommerce Subscriptions as well so that would make sense. I rolled back to 9.2.0 when I figured this was the issue and am waiting for a fix before updating again. * [Chris Shultz](https://wordpress.org/support/users/cshultz88/) * (@cshultz88) * [1 year, 2 months ago](https://wordpress.org/support/topic/new-version-wp-admin-error/#post-18362171) * > One of our websites is throwing a fatal error when updating to the latest version( > 9.3.0) of the Stripe Gateway plugin * Thank you for the report. The development team hasn’t been able to reproduce this yet, but we’re including a defensive fix in a shortly upcoming patch: [https://github.com/woocommerce/woocommerce-gateway-stripe/pull/4075](https://github.com/woocommerce/woocommerce-gateway-stripe/pull/4075) * Can you provide any more information about what plugins or themes that may be installed that could introduce a compatibility issue here? * Thread Starter [vasdevdesign](https://wordpress.org/support/users/vasdevdesign/) * (@vasdevdesign) * [1 year, 2 months ago](https://wordpress.org/support/topic/new-version-wp-admin-error/#post-18362225) * [@cshultz88](https://wordpress.org/support/users/cshultz88/) everything indicates that it is a conflict with WooCommerce Subscriptions – tried disabling everything else and that’s the plugin where the issue comes up. * [Chris Shultz](https://wordpress.org/support/users/cshultz88/) * (@cshultz88) * [1 year, 2 months ago](https://wordpress.org/support/topic/new-version-wp-admin-error/#post-18362287) * Thank you, [@vasdevdesign](https://wordpress.org/support/users/vasdevdesign/). The development team has released a 9.3.1 patch that should address this. Please let us know how that goes once you are able to update. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘New version wp-admin error’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277) * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/) * 6 replies * 4 participants * Last reply from: [Chris Shultz](https://wordpress.org/support/users/cshultz88/) * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/new-version-wp-admin-error/#post-18362287) * Status: resolved