Thank you for your reply. I appreciate it very much.
Yes, I have tried the ‘test email’ function a few times now:
I go to Settings > Test Method > Send test email, which I send to my personal email address. A box then pops up to show that the test email ‘has been successfully sent’, but no message then appears in any of my folders, including spam, that I can see.
I’ve just checked when I had the last MailPoet notification and it looks like 14th November 2016. (Not that I recall ever signing up for it, but I also don’t think it’s anything to do with any Mandrill migration you mentioned in one of your emails. I don’t know if it was somehow bundled into MailPoet, but as emails were happily going out for six months after Mandrill shut off I don’t think it can be to do with that… can it?)
(ALso FYI, I have also checked folders and all my email filters to see if I can find either messages or any redirections or deletions as applied to both my primary (personal) email address and from the email address which should be on the replies from the website… nothing.)
With regard to the spam score, the welcome email has not changed in two years. I only have that email go out when people sign up. As I say, I am not using your software in a sophisticated way. *blush*
I’ve had a look at your mail tester but there is no email for me to put in. As I say, only the one email stored on my site is sent in reply to someone signing up, and that’s all.
I hope something I’ve said enables you to spot some simple error I am making. If not, I’ll happily try anything else you suggest.
Thank you for all the hard work you do on this board. I’m sure it feels like a thankless task at times, but it’s not! Thank you!
Les
