Title: "Next visualization" not working…. Last modified: August 21, 2016 --- # "Next visualization" not working…. * Resolved [nickaster](https://wordpress.org/support/users/nickaster/) * (@nickaster) * [13 years, 1 month ago](https://wordpress.org/support/topic/next-visualization-not-working/) * Great plugin so far but it seems to be appearing over and over despite setting“ Next visualization” to 24 hours. Obviously something is wrong. I suspect it might be w3 cache… are they are known conflicts there? * [http://wordpress.org/extend/plugins/itro-popup/](http://wordpress.org/extend/plugins/itro-popup/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [13 years, 1 month ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716302) * Thank you! No, there are no known conflicts. It seems very strange, we have made some tests whit w3 cache and we have not ran into problems. Please can you post or send via email: popup settings screenshot, wp version and a list of active theme and plugins? Thank you for your cooperation. * ITRO Suppot: [support.itro@live.com](https://wordpress.org/support/topic/next-visualization-not-working/support.itro@live.com?output_format=md) * Thread Starter [nickaster](https://wordpress.org/support/users/nickaster/) * (@nickaster) * [13 years, 1 month ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716377) * Okay … here’s what I’ve got: * See screenshots here: [http://i.imgur.com/iIfdzd5.png](http://i.imgur.com/iIfdzd5.png) [http://i.imgur.com/WtBklRk.png](http://i.imgur.com/WtBklRk.png) * So, I’ve tested this now with W3 Cache enabled and disabled, so it might not be part of the problem. The popup just keeps on coming for logged-out visitors. Logged in visitors it only happens once, as expected. * However, on my own computer, it eventually went away in FF and Safari. But I got the popup at least 5 or 6 times before it stopped popping up. * My colleagues on two different computer are having it come up over and over every time. All of us are on macs if it makes a difference. * It’s a bummer because this is exactly the simple plugin I need! * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [13 years, 1 month ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716407) * Do you use any plugin for logging system or do you use the wp users system? Can you give us your site link? * We have a beta version which can resolve your problem: [download beta](http://storage.itro.eu/2253/itro-popup.zip) * Please report us if problem is solved. Thank you * Thread Starter [nickaster](https://wordpress.org/support/users/nickaster/) * (@nickaster) * [13 years, 1 month ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716409) * Hi, I don’t think so. Should be standard wp users. * Site link – [http://www.triplepundit.com](http://www.triplepundit.com) * Right now I have WP Super Popup on there, which works okay but screws up mobile users. * I will try your beta in a few days! * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [13 years, 1 month ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716440) * Please try new official release and report us if problem is solved. Have you tried on a windows/linux OS? * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [13 years, 1 month ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716460) * Problem resolved in new version. * Thread Starter [nickaster](https://wordpress.org/support/users/nickaster/) * (@nickaster) * [13 years ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716513) * Hi guys… well, it’s still not working. I have the latest version of ITRO. * I have the popup running on this test page: [http://www.triplepundit.com/conference-coverage-guidelines/](http://www.triplepundit.com/conference-coverage-guidelines/) * I am testing on FF, Chrome & Safari on a Mac. As you can see, it comes up over and over again. It never stops coming. * Also, it still happens on mobile devices as well if I load that page. * You should probably allow clicking on the background to close the popup too. * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [13 years ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716517) * What theme are you using? * [thoughtbludgeon](https://wordpress.org/support/users/thoughtbludgeon/) * (@thoughtbludgeon) * [12 years, 10 months ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716546) * This is happening to us as well. * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [12 years, 10 months ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716547) * Are you using WP Super Cache or similar? * [yourkiller](https://wordpress.org/support/users/yourkiller/) * (@yourkiller) * [12 years, 4 months ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716565) * I guess this plug-in doesn’t work with caching… * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [12 years, 4 months ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716566) * Please try last version and give us a feedback. Maybe we have fixed the problem with caching. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘"Next visualization" not working….’ is closed to new replies. * ![](https://ps.w.org/itro-popup/assets/icon-256x256.png?rev=2875939) * [ITRO Popup Plugin](https://wordpress.org/plugins/itro-popup/) * [Frequently Asked Questions](https://wordpress.org/plugins/itro-popup/#faq) * [Support Threads](https://wordpress.org/support/plugin/itro-popup/) * [Active Topics](https://wordpress.org/support/plugin/itro-popup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/itro-popup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/itro-popup/reviews/) * 12 replies * 4 participants * Last reply from: [ITRO Team](https://wordpress.org/support/users/itro/) * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/next-visualization-not-working/#post-3716566) * Status: resolved