Title: NextGEN Basic Slideshow not showing
Last modified: July 7, 2017

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# NextGEN Basic Slideshow not showing

 *  Resolved [SouzaFilipe](https://wordpress.org/support/users/souzafilipe/)
 * (@souzafilipe)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/nextgen-basic-slideshow-not-showing/)
 * Hi,
 * NextGEN Basic Slideshow isn’t showing in Edge, Firefox or Chrome.
 * Example [one](http://www.jornaldinamo.com/wp/2017-2/apresentacao-festas-de-lisboa-2017/)
   and [two](http://www.jornaldinamo.com/wp/2017-2/sunset-terrazza-martini/nggallery/slideshow/)
 * Wordpress: 4.8
 * Server Settings
 *  Operating System : Linux (64 Bit)
    Server : Apache Memory usage : 100.18 MByte
   MYSQL Version : 5.5.55-cll SQL Mode : Not set PHP Version : 5.5.38 PHP Safe Mode:
   Off PHP Allow URL fopen : On PHP Memory Limit : 512 PHP Max Upload Size : 2M 
   PHP Max Post Size : 8M PCRE Backtracking Limit : 1000000 PHP Max Script Execute
   Time : N/As PHP Exif support : Yes (V1.4 ) PHP IPTC support : Yes PHP XML support:
   Yes
 * Graphic Library
 *  GD Version : bundled (2.1.0 compatible)
    FreeType Support : Yes FreeType Linkage:
   with freetype T1Lib Support : Yes GIF Read Support : Yes GIF Create Support :
   Yes JPEG Support : Yes PNG Support : Yes WBMP Support : Yes XPM Support : Yes
   XBM Support : Yes JIS-mapped Japanese Font Support : No
 * What can i do?
 * Best regards,
    Pedro

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
 * (@imagely)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/nextgen-basic-slideshow-not-showing/#post-9306629)
 * [@souzafilipe](https://wordpress.org/support/users/souzafilipe/) –
 * Have you tried deactivating all of your plugins, clearing your browser cache (
   and site caches if you are using a caching plugin), then reactivating the NextGEN
   plugin?
 * If this fixes the problem then it was likely one of the deactivated plugins that
   was causing an issue. Now, retrace your steps activating each plugin and re-checking
   to see if the problem returns. If it does then that last activated plugin was
   probably the one. Keep reactivating and in most cases it is also best to keep
   checking after each plugin, sometimes there may be more than one plugin on a 
   site that will create an issue. If you do find one (or more) plugins causing 
   this problem we would greatly appreciate your feedback on them so the developers
   may address them as soon as they can.
 * Also to note, in rare cases it may be the theme itself that is causing a conflict
   so while you have just the NextGEN plugin activated you might consider temporarily
   switching to one of the default WordPress Twenty series themes and see if this
   corrects the issue as well.
 * If the problem still persists after all of this we would still want to know, 
   even more so, as we will still want to sort out the issue and may need additional
   details.
 * Thanks!
 * – Cais.

Viewing 1 replies (of 1 total)

The topic ‘NextGEN Basic Slideshow not showing’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
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## Tags

 * [nextgen slideshow](https://wordpress.org/support/topic-tag/nextgen-slideshow/)

 * 1 reply
 * 2 participants
 * Last reply from: [Imagely](https://wordpress.org/support/users/imagely/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/nextgen-basic-slideshow-not-showing/#post-9306629)
 * Status: resolved