Nextgen Gallery gone

  • Resolved cohistorian

    (@cohistorian)


    8 years, 6 months ago

    Have used Nextgen and also bought the Plus version, never had serious issues. but today only the code shows up on the page – but it is NOT there on the left hand tool bar. I have deactivated, uninstalled several times, and whenever I do I get the Sorry, you are not allowed to access this page error message (link above). Seems like this just started with your latest update? All was working fine a week ago.

    Here’s the page showing code. http://test.oldspanishtrail.org/photos

    I have also tried to log into Imagely, even try to reset password, no go on that, too.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Snapper65

    (@snapper65)

    8 years, 6 months ago

    Your site is working fine in Google Chrome

    Slideshow shows images…

    Colorado
    Beautiful day in the San Luis Valley near the Old Spanish Trail. Photo by John Hiscock.

    New Mexico
    Sign pointing the way in Northern New Mexico. Photo by John Hiscock.

    Thread Starter cohistorian

    (@cohistorian)

    8 years, 6 months ago

    Yes, I called the hosting company and they reset PHP to 5. something versions. All is fine now, hope they don’t reset it in the future.

    bdbrown

    (@bdbrown)

    8 years, 6 months ago

    Just a note: if you’re still on PHP 5.something I’d strongly recommend you look at updating your site so it runs on PHP 7+. Here’s a list of the supported PHP versions:
    http://php.net/supported-versions.php

    Thread Starter cohistorian

    (@cohistorian)

    8 years, 6 months ago

    All is updated to latest versions, wordpress and all plugins. This is an issue with Nextgen, several postings, seems they are working on it. When I find out it’s fixed, I’ll have the host update to the 7s.

    Plugin Contributor Imagely

    (@imagely)

    8 years, 5 months ago

    @cohistorian – we just released a new update, would you mind updating to the latest version and let us know if the issue is resolved for you?

    Thank you!
    Becky

Viewing 5 replies - 1 through 5 (of 5 total)

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