Title: NextGEN Gallery Voting problems
Last modified: August 20, 2016

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# NextGEN Gallery Voting problems

 *  Resolved [Iced_Plum](https://wordpress.org/support/users/iced_plum/)
 * (@iced_plum)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/nextgen-gallery-voting-problems/)
 * I am building a photo contest to benefit a non-profit using NextGEN Gallery and
   NextGEN Gallery Voting plugins. I am using the star rating system and allowing
   one vote per image (and no other settings).
 * When I am in IE8 or IE9 with compatibility view ON and I vote on an image in 
   the gallery by clicking a star for that image, the stars change from the empty
   white stars to the orange star to indicate that I have voted, then quickly switches
   to my “Thank you for voting” message. THIS IS GOOD!
 * When I am in Firefox or IE8/IE9 (without compatibility view on) and I vote by
   clicking a star for an image, the stars change to orange to indicate my vote 
   and stay orange.. I never get the “Thank you for voting” message. Then I go to
   a second image and vote on that image.. I get the orange stars for that second
   image, but the orange stars for my first image disappear at that point and go
   back to blank white stars, causing me to think that my vote was not registered
   for that first image. So I go back and vote on image 1 again.. orange stars for
   image 2 disappear and I get a rectangular red box below image 1 with no message
   inside.
 * Has anyone else had similar issues with this plugin? If so, hopefully you can
   point me in the right direction to fix it?! Yes I could ask voters to use IE 
   with compatibility view ON, but I think we all know how that would turn out… 
   a lot of emails telling me the site it broken and/or asking me how to turn compatibility
   view on.
 * The test site is at beta6.bigdogcreative.com if anyone wants to take a look.
 * Any help would be greatly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [Iced_Plum](https://wordpress.org/support/users/iced_plum/)
 * (@iced_plum)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/nextgen-gallery-voting-problems/#post-2294740)
 * Sorry, forgot to make that link live.. test site is at [beta6.bigdogcreative.com](http://beta6.bigdogcreative.com/?page_id=2)
 *  [shauno](https://wordpress.org/support/users/shauno/)
 * (@shauno)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/nextgen-gallery-voting-problems/#post-2294748)
 * Hey
 * What versions of WP, NGG and NGGV are you using?
 * Sometimes the theme’s CSS interferes with plugin.
    Have you tries switching to
   the wordpress default theme and seeing what happens?
 * I will try have a proper look when I get a chance, but my CSS is pretty limited
   if that’s where the problem lies.
 * Let me know if you find anything more
 *  [shauno](https://wordpress.org/support/users/shauno/)
 * (@shauno)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/nextgen-gallery-voting-problems/#post-2294754)
 * Figured it out! There was a problem with the javascript reloading the voting 
   area since an update in jQuery. I have not been able to test across too many 
   browsers (checked FF6, Chrome 13, IE 9 all on Windows Vista), but I’m pretty 
   sure it will work across all the major ones (it does use jQuery after all)
    Please
   update and let me know if that fixes your problem!
 * Thanks again for the detailed report, they make life soooo much easier when hunting
   glitches!
 *  Thread Starter [Iced_Plum](https://wordpress.org/support/users/iced_plum/)
 * (@iced_plum)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/nextgen-gallery-voting-problems/#post-2294983)
 * Thank you!!! That is beautiful!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘NextGEN Gallery Voting problems’ is closed to new replies.

 * 4 replies
 * 2 participants
 * Last reply from: [Iced_Plum](https://wordpress.org/support/users/iced_plum/)
 * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/nextgen-gallery-voting-problems/#post-2294983)
 * Status: resolved

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