Title: NextGen-Import doesn’t work Last modified: March 10, 2019 --- # NextGen-Import doesn’t work * [murmanski](https://wordpress.org/support/users/murmanski/) * (@murmanski) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/) * Hello, * actually I use a NextGen-gallery with 400 galleries and more than 15.000 pictures. I consider if I change the photos to foo. For that I tested the import function. Of the galleries tested, the photos did not arrive in the media library. the entry is available, but without a photo. The file size is also indicated with only about 300 B. Does anyone know what I’m doing wrong? * many Greetings André Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [bradvin](https://wordpress.org/support/users/bradvin/) * (@bradvin) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11304370) * Hi Andre, * It could be from the amount of images and galleries. Did some of the galleries import and some not? Did some images get imported into the media library? * You can import only a select number of galleries at a time, so you could perhaps import a single gallery at a time. * Do you have your site in a staging environment that you could test on? * Let me know * cheers * Thread Starter [murmanski](https://wordpress.org/support/users/murmanski/) * (@murmanski) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11304503) * Hi Bradvin, * I testet only one gallery with about 40 pictures. Not one picture was imported. No, I don’t have a staging environment, I tested on my Website. * many greetings * Plugin Author [bradvin](https://wordpress.org/support/users/bradvin/) * (@bradvin) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11307451) * Is your website protected behind a password or similar? * Thread Starter [murmanski](https://wordpress.org/support/users/murmanski/) * (@murmanski) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11309371) * Yes, you have be logged in. Is that the reason? * Plugin Author [bradvin](https://wordpress.org/support/users/bradvin/) * (@bradvin) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11309571) * Yes, that is the reason. The code tried to “download” the images and if they are not accessible, then you will not be able to do the import. * What type of authentication do you have? Standard WP? If so, then are you using a specific plugin to enable this? * I can try to mimic your setup and see if I can update the importer to get around it by using the security context of the currently logged in user. * Thread Starter [murmanski](https://wordpress.org/support/users/murmanski/) * (@murmanski) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11310305) * That sound good. I use the authentication from WordPress with the Plugin „members“ from Justin Tadlock. * Should I disable the autentication for the Import-time ? * Plugin Author [bradvin](https://wordpress.org/support/users/bradvin/) * (@bradvin) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11311174) * yes you can try to disable the authentication for a quick test. * How exactly do you configure the auth? I would like to reproduce it locally and test on my side. * Thread Starter [murmanski](https://wordpress.org/support/users/murmanski/) * (@murmanski) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11311237) * Thank you very much for your help. I can test it at this weekend, I am actually not at home. I send you the informations. * Thread Starter [murmanski](https://wordpress.org/support/users/murmanski/) * (@murmanski) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11319277) * Okay, I disable the member-plugin. But when I logged me out, I can’t see my site. I don’t find the setting, where I switch my site to a public site. Can you help me? Thanks * Thread Starter [murmanski](https://wordpress.org/support/users/murmanski/) * (@murmanski) * [7 years, 3 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11319367) * I can send you the link and I can give you an admin-access for the test. If it is okay, please send me your e-mail-address. * Thread Starter [murmanski](https://wordpress.org/support/users/murmanski/) * (@murmanski) * [7 years, 2 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11349848) * Hi Bradvin, * I checked the ftp-path. In the folder ‘uploads’ are many files with only 310 byte. can you help me? * Plugin Author [bradvin](https://wordpress.org/support/users/bradvin/) * (@bradvin) * [7 years, 2 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11354221) * hi [@murmanski](https://wordpress.org/support/users/murmanski/) Sorry but I do not know the members plugin so I am not sure how to help you make your site pubic. What do the many files with 310 bytes contain? * You can email me brad @ fooplugins . com and I can try to login to figure out what is going on * Thread Starter [murmanski](https://wordpress.org/support/users/murmanski/) * (@murmanski) * [7 years, 2 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11354250) * I send you an email. Thank you for your help. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘NextGen-Import doesn’t work’ is closed to new replies. * ![](https://ps.w.org/foogallery/assets/icon-256x256.gif?rev=2602542) * [Photo Gallery by FooGallery : Responsive Image Gallery, Masonry Gallery & Carousel](https://wordpress.org/plugins/foogallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/foogallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/foogallery/) * [Active Topics](https://wordpress.org/support/plugin/foogallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/foogallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/foogallery/reviews/) * 13 replies * 2 participants * Last reply from: [murmanski](https://wordpress.org/support/users/murmanski/) * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/nextgen-import-doesnt-work/#post-11354250) * Status: not resolved