• Resolved garikaib

    (@garikaib)


    When I am not logged in (I only login as admin) I am not able to submit forms. The submit button gets stuck on processing. I have tested using different browsers with the same result. I have also tried testing with all the other plugins disabled to no avail.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 16 through 24 (of 24 total)
  • Clarifying:

    …It always gets stuck before form actions after returning from paypal when submitting from the form page whether logged in to the site’s admin or logged out.

    Hi,

    I have the same problem here: http://www.parabru.be/nous-contacter/

    This is a rather basic contact form (Ninja Forms is up-to-date).

    Site is hosted by OVH.

    When logged-in as an Administrator, the form works fine.

    When logged as anything else or not logged at all, the “send” button says “processing” and nothing happens.

    My issue is resolved. Great work by Ninja. Downgraded to php 7.0 and it all clicked!

    Hello

    I got same issue, php is 7.0.
    Log or logged out my form is not working (processing forever)

    Any suggestion ?

    Ok i found,

    My wordpress is on lightsail, and no smtp.
    So i used SES from amazon + plugin wp ses

    Now its not processing forever (but still not recieve mails ) 🙂

    My customers are reporting form submissions hanging. Total submissions dropped to 0 for more than 2 months. What’s going on with this issue?

    Hello- has the issue with PHP 7 and Ninja forms been fixed? My next downgrade option through GoDaddy is to go down to 5.6. for other performance and security reasons, I don’t want to downgrade to that low a version. Please help. My client is not getting emails consistently.
    Thank you.
    Becky

    Gautam Goswami

    (@gautambangalore2017)

    Hi,
    If you have .htaccess inside wp-admin module then there could be an issue with admin-ajax.php. You can inspect that through browser by inspect element. If you have seen [Forbidden, You don’t have permission to execute /wp-admin/admin-ajax.php on this server.], then add the following line in the .htaccess file
    # Allow access to wp-admin/admin-ajax.php
    <Files admin-ajax.php>
    Order allow,deny
    Allow from all
    Satisfy any
    </Files>

    Hope, above will resolve your issue.
    Thanks

    Gautam Goswami, you are absolutely right, your solution works.
    The question for Ninja’s why they are use admin-ajax.php for their form from wp-admin folder.
    For Apache version 2.4 and above the next code in .htaccess file works:

    # Allow access to wp-admin/admin-ajax.php
    <Files admin-ajax.php>
      <RequireAll>
        Require all granted
      </RequireAll>
    </Files>
    

    Thank you for help

    • This reply was modified 6 years, 9 months ago by Ceait.
    • This reply was modified 6 years, 9 months ago by Ceait.
    • This reply was modified 6 years, 9 months ago by Ceait.
Viewing 9 replies - 16 through 24 (of 24 total)

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