Title: No data returned. Error code 404 Last modified: May 7, 2020 --- # No data returned. Error code 404 * Resolved [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * (@rivermobstermedia) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/) * Tried everything… * With the API codes in Place… * With API and verification codes in place… * With no codes in place… * Disabled WP Security completely… * With WP Security in place.. * Trying to make it work with SmugMug. No go. * What should I try next?? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-data-returned-error-code-404%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/) * (@sayontan) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794118) * Why not start by specifying the shortcode you are trying to use? Or, if you haven’t got to the stage of the shortcode, where is it exactly that you are seeing the error? * The page you have linked is no help – it has no occurrence of a shortcode. * Thread Starter [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * (@rivermobstermedia) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794142) * Was using the Add/Edit Photonic Gallery function. * Classic editor and Page Builder. * Thanks for the quick reply! * Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/) * (@sayontan) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794146) * What user name are you using? Make sure you are using just the user name, not the whole URL for your SmugMug page. * Thread Starter [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * (@rivermobstermedia) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794153) * This is the account I would like to import if that helps… * [https://markmclaughlin.smugmug.com/](https://markmclaughlin.smugmug.com/) * Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/) * (@sayontan) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794157) * So, have you specified `markmclaughlin` as the user name? Specifying `https:// markmclaughlin.smugmug.com/` would not work. - This reply was modified 6 years, 1 month ago by [Sayontan Sinha](https://wordpress.org/support/users/sayontan/). * Thread Starter [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * (@rivermobstermedia) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794164) * Checking with just the user name… * Thread Starter [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * (@rivermobstermedia) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794173) * Ok, no error message now!!! * So should I put back all the API and verification codes?? * Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/) * (@sayontan) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794182) * No, that is not needed unless you are dealing with private albums. Photonic will work out of the box for regular SmugMug albums. * Thread Starter [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * (@rivermobstermedia) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794202) * So question… * In his account, he has everything broken down by “galleries”. * Would that be an album or a folder in your drop down list?? * Thanks so much for the timely help!!! * Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/) * (@sayontan) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794208) * SmugMug in itself has no concept of a “gallery”, but from what I can see is that what he calls a gallery is actually an album. * Thread Starter [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * (@rivermobstermedia) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794210) * Lemme give that a shot… * Thread Starter [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * (@rivermobstermedia) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794220) * Trying to figure out how to show JUST gallery cover image, so someone can view that gallery on his site. Is that possible? * Only galleries with SCSC in the title. Thanks. * Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/) * (@sayontan) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794225) * > Trying to figure out how to show JUST gallery cover image, so someone can view > that gallery on his site. Is that possible? * Nope. Photonic is designed to keep visitors on your site to the extent possible. You can get Photonic to show a single thumbnail for each album for all albums at the same time, but clicking on an album will simply show the photos for that album on your site rather than SmugMug. * Photonic’s [documentation is very detailed](https://aquoid.com/plugins/photonic/photonic-documentation/) and lists out examples of how how things are managed. You will find examples in the SmugMug albums documentation page. * Thread Starter [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * (@rivermobstermedia) * [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794234) * I’m figuring that out… * This is a very powerful plug-in. * Thank you for building it! * I’ll get to reading. Thanks for fixing my mistake!! Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘No data returned. Error code 404’ is closed to new replies. * ![](https://ps.w.org/photonic/assets/icon.svg?rev=1972449) * [Photonic Gallery & Lightbox for Flickr, SmugMug & Others](https://wordpress.org/plugins/photonic/) * [Frequently Asked Questions](https://wordpress.org/plugins/photonic/#faq) * [Support Threads](https://wordpress.org/support/plugin/photonic/) * [Active Topics](https://wordpress.org/support/plugin/photonic/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/photonic/unresolved/) * [Reviews](https://wordpress.org/support/plugin/photonic/reviews/) * 14 replies * 2 participants * Last reply from: [RMWeb Elements](https://wordpress.org/support/users/rivermobstermedia/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/no-data-returned-error-code-404/#post-12794234) * Status: resolved