Title: no data shown Last modified: October 21, 2019 --- # no data shown * Resolved [timword](https://wordpress.org/support/users/timword/) * (@timword) * [6 years, 7 months ago](https://wordpress.org/support/topic/no-data-shown/) * Hi Plugin is installed but it shows no data at all, the import of existing orders gives an error as well “problem occurred in the reconstruction of the data” * We have had new orders since the installation of the plugin, but nothing is showing * Using wordpress 5.2.2 Woocommerce 3.7.1 Admin version 0.20.1 Chrome browser version 77.0.3865.120 (Officiële build) (64-bits) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-data-shown%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Michael K](https://wordpress.org/support/users/mikkamp/) * (@mikkamp) * Automattic Happiness Engineer * [6 years, 7 months ago](https://wordpress.org/support/topic/no-data-shown/#post-12065203) * Hi there, * If you have a look in your status report which you can find in WooCommerce > Status there is a section which shows database tables. * Can you have a look there to see if all the database tables needed for the plugin to work have been created? Here is the list you should see: * ``` wp_wc_order_stats wp_wc_order_product_lookup wp_wc_order_tax_lookup wp_wc_order_coupon_lookup wp_wc_admin_notes wp_wc_admin_note_actions wp_wc_customer_lookup wp_wc_category_lookup ``` * In particular the table wp_wc_order_stats is needed for collect the order data. * Note: The prefix might be slightly different on your site, in that case you would just be matching the rest of the table name. * [Mario Ernesto](https://wordpress.org/support/users/marioernestoms/) * (@marioernestoms) * [6 years, 7 months ago](https://wordpress.org/support/topic/no-data-shown/#post-12085200) * Hey [@mikkamp](https://wordpress.org/support/users/mikkamp/), * I have the same error, in my store. And I take a look at the status and all these tables exist. * WooCommerce 3.7.1 WordPress 5.2.4 WooCommerce admin 0.21.0 * anything else that I can do? * [chunghao](https://wordpress.org/support/users/chunghao/) * (@chunghao) * [6 years, 7 months ago](https://wordpress.org/support/topic/no-data-shown/#post-12086459) * Hi, * I have the same problem. The Dashboard is loading for hours and displays no data. Nothing! * WooCommerce-Version: 3.7.1 WordPress-Version: 5.2.4 WooCommerce Admin: Version 0.20.1 * Any hints? * Also the information about this Plugin, how to install and maintain are really poor. * [Albert Juhé Lluveras](https://wordpress.org/support/users/aljullu/) * (@aljullu) * [6 years, 7 months ago](https://wordpress.org/support/topic/no-data-shown/#post-12117895) * Thanks for your reports [@timword](https://wordpress.org/support/users/timword/) [@marioernestoms](https://wordpress.org/support/users/marioernestoms/) [@chunghao](https://wordpress.org/support/users/chunghao/). We have been unable to reproduce this issue so any other detail you can provide will be helpful. * First of all, I would suggest you to check you have the latest version of the plugin, each new version includes some fixes so maybe the issue has already been fixed. After that, can you go to _Analytics_ > _Settings_ > _Import Historical Data_ uncheck _Skip previously imported customers and orders_ and start a re- import of all data? That will take a while but will be like starting from scratch. * Can you confirm the import finishes successfully? Otherwise, can you check in _WooCommerce_ > _Status_ > _Scheduled actions_ > _Pending_ if there are pending tasks which start with `wc-admin_import`? * [Mario Ernesto](https://wordpress.org/support/users/marioernestoms/) * (@marioernestoms) * [6 years, 7 months ago](https://wordpress.org/support/topic/no-data-shown/#post-12119093) * [@aljullu](https://wordpress.org/support/users/aljullu/) * Thanks for your reply. After going back to default configs, delete previous imports and make a new import. Now works and shows all the data. * [@timword](https://wordpress.org/support/users/timword/) and [@chunghao](https://wordpress.org/support/users/chunghao/) that had the same problem. Try to Update the plugin to version `0.21.0` remove all previous import and make a new import probably, it’ll work for you guys too. * [85oo85](https://wordpress.org/support/users/85oo85/) * (@85oo85) * [6 years, 6 months ago](https://wordpress.org/support/topic/no-data-shown/#post-12172645) * Hello, * I have the same problem. Version `0.22.0` of this plugin is installed. * If I go to Analytics > Settings > Import Historical Data and uncheck _Skip previously imported customers and orders_, I can´t start a re-import of all data. after I press “Start”, nothing passes. The line above says “Status: Nothing To Import”. * If I check in WooCommerce > Status > Scheduled actions > Pending, I can see next: * ``` 1. row: Hook - wc-admin_import_order Status - Complete Arguments - 0 => 10924 Group - wc-admin-data Recurrence - Non-repeating Scheduled Date - 2019-11-25 12:00:48 +0000 Log - 1. 2019-11-25 12:00:43 +0000 action created 2. 2019-11-25 12:02:46 +0000 action started 3. 2019-11-25 12:02:46 +0000 action complete 2. row: Hook - wc-admin_import_order Status - Complete Arguments - 0 => 10924 Group - wc-admin-data Recurrence - Non-repeating Scheduled Date - 2019-11-25 12:04:33 +0000 Log - 1. 2019-11-25 12:04:28 +0000 action created 2. 2019-11-25 12:04:34 +0000 action started 3. 2019-11-25 12:04:34 +0000 action complete ``` * I can find in WooCommerce > Status all database tables: * ``` wp_wc_order_stats wp_wc_order_product_lookup wp_wc_order_tax_lookup wp_wc_order_coupon_lookup wp_wc_admin_notes wp_wc_admin_note_actions wp_wc_customer_lookup wp_wc_category_lookup ``` * Best regards Anna Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘no data shown’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-admin_b298d1.svg) * [WooCommerce Admin](https://wordpress.org/plugins/woocommerce-admin/) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-admin/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-admin/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-admin/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-admin/reviews/) * 6 replies * 1 participant * Last reply from: [85oo85](https://wordpress.org/support/users/85oo85/) * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/no-data-shown/#post-12172645) * Status: resolved