Title: No Dropbox Code Found?
Last modified: March 9, 2019

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# No Dropbox Code Found?

 *  Resolved [wooferdog](https://wordpress.org/support/users/wooferdog/)
 * (@wooferdog)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/no-dropbox-code-found/)
 * I can’t seem to authenticate with my Dropbox account. I’ve tried everything. 
   I’ve uninstalled/reinstalled the plugin (UpdraftPlus version too). I’ve reset
   settings through Advanced Tools>Wipe Settings. I’ve logged out of Dropbox through
   my browser, and logged back in.
 * When I get to that orange window with the Complete Setup button, I click it and
   it takes me to an HTTP Error 500 window (This page isn’t working). That’s as 
   far as I’ve gotten with it.
 * It’s weird, because I have two other sites connected to the same account and 
   they connect just fine.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/no-dropbox-code-found/#post-11298414)
 * Hi,
 * A ‘500 Error’ is a generic error code that indicates that ‘something’ has gone
   wrong on the server itself.
 * You could contact your hosts/server admin and ask them to check the PHP error
   logs. The logs should contain further information on the exact error that is 
   occurring.
 * Regards,
    Bryle
 *  Thread Starter [wooferdog](https://wordpress.org/support/users/wooferdog/)
 * (@wooferdog)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/no-dropbox-code-found/#post-11312473)
 * I am the admin, and assuming I’m looking in the right place (the Bluehost cPanel
   Error Log), I’m not seeing any errors…
 * [http://imgbox.com/07neiORD](http://imgbox.com/07neiORD)
 * Also worth mentioning, this is a brand new website. Haven’t even made any posts/
   pages.
    -  This reply was modified 7 years, 3 months ago by [wooferdog](https://wordpress.org/support/users/wooferdog/).
 *  Thread Starter [wooferdog](https://wordpress.org/support/users/wooferdog/)
 * (@wooferdog)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/no-dropbox-code-found/#post-11313072)
 * I’ve tried a few other things, none of them worked:
 * 1) remove Updraft permissions from Dropbox
    2) attempt with different web browser
   3) remove UpdraftPlus.com folder from Dropbox ‘Apps’
 *  Thread Starter [wooferdog](https://wordpress.org/support/users/wooferdog/)
 * (@wooferdog)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/no-dropbox-code-found/#post-11316869)
 * I think I may have fixed this. There’s gotta be a bug in the plugin somewhere,
   cuz wow.
 * What I ended up doing, was authenticate repeatedly (with several page refreshes)
   until the plugin finally accepted the token code. Ridiculous solution, but it
   seems to have worked. I can’t believe I jumped through all those hoops for nothing.
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/no-dropbox-code-found/#post-11371610)
 * Hi,
 * Apologies for the late reply here.
 * We’ve released a few fixes for Dropbox on our recent update. Please let us know
   if you are still getting the same problem.
 * Regards,
    Bryle

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘No Dropbox Code Found?’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
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 * 5 replies
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/no-dropbox-code-found/#post-11371610)
 * Status: resolved