Title: No emails after form submissions
Last modified: April 4, 2025

---

# No emails after form submissions

 *  [jkml](https://wordpress.org/support/users/jkml/)
 * (@jkml)
 * [1 year ago](https://wordpress.org/support/topic/no-emails-after-form-submissions/)
 * Hi,
 * I’ve been using several form maker forms for years and it worked well in the 
   past. I dont know when the problem raised for the first time but now without 
   changing any settings neither the admin nor the user receives an emails about
   a submission. And it is the same for all forms not only one so it seems to be
   a general problem.
 * The submissions are logged in the database and the defined action after submission
   is executed but no email is sent,
 * The recommended gmail smtp plugin seems to be not suitable for us because we 
   use our company email address @ml-software.com.
 * Any other ideas to solve the problem? 
   Where do I find wp email settings to check
   if there is something wrong?
 * Thanks for your support.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-emails-after-form-submissions%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [nazelisargsyan](https://wordpress.org/support/users/nazelisargsyan/)
 * (@nazelisargsyan)
 * [1 year ago](https://wordpress.org/support/topic/no-emails-after-form-submissions/#post-18403301)
 * Hi [@jkml](https://wordpress.org/support/users/jkml/) , 
   Thank you for your request.
 * Could you please check the following guide to troubleshoot why you’re not receiving
   form submissions to your email address:
   [Not Receiving Emails – Fixing with SMTP Plugin](https://help.10web.io/hc/en-us/articles/360015563232-Not-Receiving-Emails-Fixing-with-SMTP-Plugin)
 * Additionally, could you let us know which version of the plugin you’re currently
   using?
   Regards, Nazeli

Viewing 1 replies (of 1 total)

The topic ‘No emails after form submissions’ is closed to new replies.

 * ![](https://ps.w.org/form-maker/assets/icon-256x256.png?rev=2068681)
 * [Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder](https://wordpress.org/plugins/form-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/form-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/form-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/form-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/form-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/form-maker/reviews/)

## Tags

 * [email settings](https://wordpress.org/support/topic-tag/email-settings/)

 * 1 reply
 * 2 participants
 * Last reply from: [nazelisargsyan](https://wordpress.org/support/users/nazelisargsyan/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/no-emails-after-form-submissions/#post-18403301)
 * Status: not resolved