Title: No input fields for API key
Last modified: November 4, 2022

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# No input fields for API key

 *  Resolved [foodstijl](https://wordpress.org/support/users/foodstijl/)
 * (@foodstijl)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/no-input-fields-for-api-key/)
 * The checkbox fields are still active but the users are not added to the audience
   in Mailchimp anymore.
    When I go to settings of the plugin I get the following
   error:
 * “API Key Invalid Your API key may be invalid, or you’ve attempted to access the
   wrong datacenter. on 2389 in /www/geneesmiddelentekortnl_596/public/wp-content/
   plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php”
 * OK So I want to add a new key or same Key again but there is no input field or
   any field or settings what so ever. See screenshot:
    [https://snipboard.io/H9A0O2.jpg](https://snipboard.io/H9A0O2.jpg)
 * Hope you can help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-input-fields-for-api-key%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/no-input-fields-for-api-key/#post-16245453)
 * Hi [@foodstijl](https://wordpress.org/support/users/foodstijl/), if this has 
   happened to you, you’re unfortunately going to have to re-install the plugin.
 * Things that could possibly have been a problem:
 * 1. Did you by chance have someone help with your Mailchimp account and then remove
   them?
 * 2. Did you happen to do a database rollback?
 * Either way at this stage you’ll have to uninstall and reinstall the plugin I’m
   afraid. You’ll also need to make sure that Mailchimp delete’s the “old store”
   from your account to make sure you don’t have duplicate stores getting in the
   way.
 * Please let us know if you’re running into any trouble – but also make sure to
   hop on a [Mailchimp support ticket](http://admin.mailchimp.com/support/woo-forum)
   while you’re logged into your account and they’ll be more than happy to get you
   all squared up!
 *  Thread Starter [foodstijl](https://wordpress.org/support/users/foodstijl/)
 * (@foodstijl)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/no-input-fields-for-api-key/#post-16246843)
 * Hi Khungate,
 * Yes, there was an account deleted within the Mailchimp account.
 * I’ll contact Mailchimp support for further assistance, thanks for the info.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘No input fields for API key’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-woocommerce/#faq)
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## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)
 * [no fields](https://wordpress.org/support/topic-tag/no-fields/)

 * 2 replies
 * 2 participants
 * Last reply from: [foodstijl](https://wordpress.org/support/users/foodstijl/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/no-input-fields-for-api-key/#post-16246843)
 * Status: resolved