Title: No Order Confirmation
Last modified: July 1, 2025

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# No Order Confirmation

 *  Resolved [simpbizsupport](https://wordpress.org/support/users/simpbizsupport/)
 * (@simpbizsupport)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/no-order-confirmation-2/)
 * I have updated version of plugin installed – 4.2.10
 * When a user clicks on payment button, a process circle pops up and never goes
   aways so users don’t know if payment went through or not. The payment is received
   on my end, but the user is never taken to order confirmation page.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-order-confirmation-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * (@usamaazad99)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/no-order-confirmation-2/#post-18537231)
 * Hi [@simpbizsupport](https://wordpress.org/support/users/simpbizsupport/) ,
 * I hope you’re doing well.
 * Thank you for reaching out to the WP Experts Support Team. I’m happy to assist
   you today.
 * I wanted to inform you that we’ve tried to replicate the issue on our end, but
   everything seems to be working as expected. For your reference, I’ve attached
   a screen recording below:
 * [Watch Video](https://www.awesomescreenshot.com/video/41587082?key=5c6fc7cdf0d85eff7ac89bd9f0aa44e8)
 * In this case, I recommend opening a support ticket on the **[WP EasyPay Official Website](https://objectsws.atlassian.net/servicedesk/customer/portal/2/group/2/create/9)**.
   Our technical team will connect with you directly to investigate the issue further.
 * Thank you for your understanding. Please don’t hesitate to reach out if you have
   any more questions. We’re here to help!
 * Best regards,
   **WP Experts Support Team**
 *  Thread Starter [simpbizsupport](https://wordpress.org/support/users/simpbizsupport/)
 * (@simpbizsupport)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/no-order-confirmation-2/#post-18538122)
 * Thank you for the quick follow up. I will open a support ticket.
 *  Plugin Support [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * (@usamaazad99)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/no-order-confirmation-2/#post-18539017)
 * Hi [@simpbizsupport](https://wordpress.org/support/users/simpbizsupport/) ,
 * Thank you for the update. We’ll take care of your request.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘No Order Confirmation’ is closed to new replies.

 * ![](https://ps.w.org/wp-easy-pay/assets/icon-128x128.gif?rev=3125114)
 * [WP Easy Pay – Payment and Donation form Builder for Square](https://wordpress.org/plugins/wp-easy-pay/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-easy-pay/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-easy-pay/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-easy-pay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-easy-pay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-easy-pay/reviews/)

## Tags

 * [payment processing](https://wordpress.org/support/topic-tag/payment-processing/)

 * 3 replies
 * 2 participants
 * Last reply from: [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * Last activity: [9 months, 3 weeks ago](https://wordpress.org/support/topic/no-order-confirmation-2/#post-18539017)
 * Status: resolved