Title: No Payment Method Found Last modified: June 15, 2021 --- # No Payment Method Found * Resolved [alortiz3](https://wordpress.org/support/users/alortiz3/) * (@alortiz3) * alortiz3 * [4 years, 11 months ago](https://wordpress.org/support/topic/no-payment-method-found/) * Hello, * We have a store that has been working without any issues for over a year. Recently we added an additional 10 items. We can place orders for any of the old items without any issues. However, when we try any of the newly added items we get this message: “Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.” Again, the site works with all the old items, but not the new items. I have gone through the entire site and have not found any issues. Any assistance will be greatly appreciated. * Cheers! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-payment-method-found%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 11 months ago](https://wordpress.org/support/topic/no-payment-method-found/#post-14559371) * Hello, * Can you share example product links (new product and old product) so we can take a look? * Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. * Thread Starter [alortiz3](https://wordpress.org/support/users/alortiz3/) * (@alortiz3) * alortiz3 * [4 years, 11 months ago](https://wordpress.org/support/topic/no-payment-method-found/#post-14559468) * Thank you for your prompt response. Here’s the system status: * ``` ### WordPress Environment ### WordPress address (URL): https://www.revhd-orders.com Site address (URL): https://www.revhd-orders.com WC Version: 4.3.1 REST API Version: ✔ 1.0.10 WC Blocks Version: ✔ 2.7.2 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.3.1 Log Directory Writable: ✔ WP Version: 5.7.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.20 PHP Post Max Size: 20 MB PHP Time Limit: 480 PHP Max Input Vars: 1000 cURL Version: 7.60.0 NSS/3.34 SUHOSIN Installed: – MySQL Version: 5.7.23 Max Upload Size: 10 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.3.1 WC Database Prefix: wp_ Total Database Size: 21.48MB Database Data Size: 16.01MB Database Index Size: 5.47MB wp_woocommerce_sessions: Data: 0.35MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.14MB + Index: 0.11MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 1.36MB + Index: 1.03MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 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Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_rm_submission_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_rm_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_rm_task_exe_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_rm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_um_metadata: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_usermeta: Data: 1.40MB + Index: 0.80MB + Engine MyISAM wp_users: Data: 0.07MB + Index: 0.06MB + Engine MyISAM wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_customer_lookup: Data: 0.03MB + Index: 0.03MB + Engine MyISAM 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+ Index: 0.07MB + Engine MyISAM wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfissues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM wp_wfknownfilelist: Data: 0.92MB + Index: 0.11MB + Engine MyISAM wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wflogins: Data: 0.40MB + Index: 0.08MB + Engine MyISAM wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wfstatus: Data: 0.12MB + Index: 0.05MB + Engine MyISAM wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpuf_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpuf_transaction: Data: 0.00MB + Index: 0.00MB + Engine MyISAM ### Post Type Counts ### acf-field: 3 acf-field-group: 3 attachment: 12 custom_css: 2 nav_menu_item: 11 page: 24 post: 3 product: 245 quantity-rule: 4 revision: 287 shop_coupon: 1 shop_order: 833 smartforms_preview: 1 um_directory: 1 um_form: 3 xlwcty_thankyou: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (23) ### Advanced Custom Fields: by Elliot Condon – 5.9.6 Classic Editor: by WordPress Contributors – 1.6 Duplicator: by Snap Creek – 1.4.1 Import and export users and customers: by codection – 1.17.5.6 MaxButtons: by Max Foundry – 8.6 Payment Gateways per Products for WooCommerce: by WPWhale – 1.3.3 Quantities and Units for WooCommerce: by Nicholas Verwymeren – 1.0.13 – Installed version not tested with active version of WooCommerce 4.3.1 Remove Footer Credit: by MachoThemes – 1.0.5 Page Builder by SiteOrigin: by SiteOrigin – 2.12.2 SiteOrigin Widgets Bundle: by SiteOrigin – 1.19.0 Storefront Footer Text: by Wooassist – 1.0.1 Title Remover: by WPGurus – 1.2.1 Ultimate Member: by Ultimate Member – 2.1.20 WC Password Strength Settings: by Daniel Santoro – 2.2.2 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8 Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.8 NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.14.1 WooCommerce Product Table: by Barn2 Media – 2.5.1 – Installed version not tested with active version of WooCommerce 4.3.1 WooCommerce - ShipStation Integration: by WooCommerce – 4.1.37 (update to version 4.1.42 is available) – Installed version not tested with active version of WooCommerce 4.3.1 WooCommerce: by Automattic – 4.3.1 (update to version 5.4.1 is available) Wordfence Security: by Wordfence – 7.5.3 WP File Manager: by mndpsingh287 – 7.1.1 WP Mail SMTP: by WPForms – 2.8.0 ### Inactive Plugins (1) ### WooCommerce Order Status Control: by SkyVerge – 1.12.3 – Installed version not tested with active version of WooCommerce 4.3.1 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: RevHD Theme Version: 2.5.6.1589920266 Author URL: https://woocommerce.com/ Child Theme: ✔ Parent Theme Name: Storefront Parent Theme Version: 3.6.0 – 3.7.0 is available Parent Theme Author URL: https://woocommerce.com/ WooCommerce Support: ✔ ### Templates ### Overrides: storefront-child/woocommerce/emails/admin-new-order.php storefront-child/woocommerce/emails/email-addresses.php storefront-child/woocommerce/emails/email-order-items.php storefront-child/woocommerce/emails/email-styles.php ### Action Scheduler ### Complete: 313 Oldest: 2021-05-17 09:49:11 -0500 Newest: 2021-06-15 11:31:10 -0500 ``` * Exmaples of Available Parts: Old Item:443 simple RM-S01 1 0 visible Rev Max Seal 3 Year Warranty Steer Seal (383-0236, 380001A, 35058) – 12 pack taxable 1 0 0 0 19.95 WD > REV MAX SEALS (3 Year Warranty) 5 19.95 239.4 239.4 5 239.4 field_5ec4046fb80c4 field_5ec30278dd444 on 12 0 48 0 * ———————————————————————————————————————————————————– * New Item:1722 simple RL-T03 1 0 visible Rev Loc Nut Trailer TN Universal Spindle Locking Nut (447-4743) taxable 1 0 0 0 23.95 WD Credit > Rev Loc Nut 13 19.95 239.4 239.4 13 191.6 field_5ec4046fb80c4 field_5ec30278dd444 on 8 0 48 * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 11 months ago](https://wordpress.org/support/topic/no-payment-method-found/#post-14567213) * Hello, * Looking at the System Status, I see that you use **Payment Gateways per Products for WooCommerce** which seems to show a particular payment method based on the product. By any chance, does this plugin settings have anything to do with the current issue? * If not, I’d recommend running a full conflict test to determine if the issue is coming from a plugin/theme conflict. Here’s how to do a conflict test: https:// docs.woocommerce.com/document/how-to-test-for-conflicts/ * Thread Starter [alortiz3](https://wordpress.org/support/users/alortiz3/) * (@alortiz3) * alortiz3 * [4 years, 11 months ago](https://wordpress.org/support/topic/no-payment-method-found/#post-14567997) * Solved the problem by reassigning the product to a different category. There seems to be an issue with WooCommerce when using several categories and sub categories. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘No Payment Method Found’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [payment method](https://wordpress.org/support/topic-tag/payment-method/) * 4 replies * 2 participants * Last reply from: [alortiz3](https://wordpress.org/support/users/alortiz3/) * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/no-payment-method-found/#post-14567997) * Status: resolved