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  • Chicagokid

    (@chicagokid)


    8 years, 11 months ago

    Hello, I am trying to get the plug in to work with no luck.
    running WP 4.7.5
    Severn Theme
    Server CentOS 7
    Apache Webserver

    Update: I noticed I had other document plugins installed. I disabled them and deleted them as well as deleted DOCXpresso and re installed and activated it.

    I then clicked on the only Button I had to insert documents which just says “Insert Documents”.

    I uploaded a simple ods and ODT file and now when I go to preview and I get
    PAGE CAN NOT BE DISPLAYED Internal Server Error 500

    I have tried both simple ODS and ODT files with just one or two lines of text.
    I upload the file go to preview and I get “No Preview Available” where the doc should be.

    After I select the doc, I get a dialogue box that says the viewer is “google doc Viewer” could this be the problem?

    Please let me know how to get this to work as it would save me a bunch of time.

    Thanks

    • This topic was modified 8 years, 11 months ago by Chicagokid.
Viewing 1 replies (of 1 total)
  • Plugin Author docxpresso

    (@docxpersso)

    8 years, 10 months ago

    Dear chicagokid,

    Could you please send us a screenshoot of the “Google doc viewer message”?

    You may do so in eduardo_at_docxpresso.com and we will have a look at it.

    Best regards and sorry for the delay answering your message,

    Eduardo

Viewing 1 replies (of 1 total)

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