• Resolved knitabitcrochetaway

    (@knitabitcrochetaway)


    Hi! I have read through the FAQ and steps to try to make thumbnails appear, and nothing seems to be working for me. I still don’t have thumbnails showing up on my site.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi there!

    Alright, please:

    1. Share your site’s URL so I can have a look.
    2. Go to WP Dashboard > Settings > WordPress Popular Posts, click on the Debug link (top center of the screen), then share the info you see there here.
    Thread Starter knitabitcrochetaway

    (@knitabitcrochetaway)

    Here is my site:

    https://knitabitcrochetaway.com

    And here is the info I see what I click the Debug link:

    Plugin Configuration
    
    Performance Nag: Inactive
    
    Log Limit: No
    
    Log Views From: Everyone
    
    Data Caching: Yes, 1 minute
    
    Data Sampling: No
    
    External object cache: No
    
    WPP_CACHE_VIEWS: No
    
    System Info
    
    PHP version: 7.4.20
    
    PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, pcntl, readline, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, json, exif, mysqlnd, odbc, PDO, pgsql, Phar, posix, pspell, SimpleXML, soap, sockets, sqlite3, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, xmlreader, xmlrpc, imagick, SourceGuardian, ionCube Loader
    
    Database version: 5.7.23-23
    
    InnoDB availability: DEFAULT
    
    WordPress version: 5.7.2
    
    Multisite: No
    
    Active plugins: Add Widget After Content 2.4.2, Advanced Ads 1.25.0, Autoptimize 2.8.4, Blogger Importer 0.9, Bluehost 2.8.0, Conditional Payments for WooCommerce 2.2.3, Conditional Shipping for WooCommerce 2.2.2, Envira Gallery Lite 1.8.3.4, Google Analytics for WordPress by MonsterInsights 7.17.0, Grow Social by Mediavine 1.18.2, Jetpack 9.8.1, MaxButtons 8.6, Newsletter 7.2.0, OptinMonster 2.4.1, Post Grid by PickPlugins 2.1.8, Site Kit by Google 1.35.0, WooCommerce 5.4.1, WooCommerce Blocks 5.4.0, WooCommerce Menu Cart 2.9.8, WooCommerce PayPal Checkout Gateway 2.1.1, WooCommerce PDF Invoices & Packing Slips 2.9.0, Woo Discount Rules 2.3.7, Wordfence Security 7.5.4, WordPress Popular Posts 5.3.3, Yoast SEO 16.5
    
    Theme: Storefront (3.7.0) by Automattic
    Plugin Author Hector Cabrera

    (@hcabrera)

    I don’t see WPP’s Popular Posts list on your website, @knitabitcrochetaway 😛 The one you have in your sidebar right now is from another plugin (MonsterInsights’ I think).

    Thread Starter knitabitcrochetaway

    (@knitabitcrochetaway)

    OMG talk about bonehead of the day over here! I was going crazy through the WPP Popular Post settings trying to make it work. I had no idea I had a similar plugin, which was the one I dragged over to the sidebar. I made the switch and the WPP Popular Post plugin is working properly with thumbnails. Thank you for helping me!

    Plugin Author Hector Cabrera

    (@hcabrera)

    Don’t sweat it, we all have our Oops! moments 😛

    Thank you for helping me!

    You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

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