Title: No users found.
Last modified: July 2, 2018

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# No users found.

 *  Resolved [Antonios Hafez](https://wordpress.org/support/users/antonioshafez/)
 * (@antonioshafez)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/no-users-found/)
 * I have 10694 user on my website and have group that has 10441 user.
    When i filter
   by this group i got “No users found”. [https://drive.google.com/file/d/11Qet4jbbfOskgEQYFTyauqfwkk-nm0I3/view?usp=drivesdk](https://drive.google.com/file/d/11Qet4jbbfOskgEQYFTyauqfwkk-nm0I3/view?usp=drivesdk)
   Can you help me ?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/no-users-found/#post-10479363)
 * Hi Antonios,
 * this issue is due to the query exceeded the max length because plugin get all
   users in the filtered groups then pass it to query so query will fail if there
   are a lot of users.
 * so to fix this issue we recommend the following solution, replace code from line
   86 to 106 in groups/lib/admin/class-groups-admin-users.php, function name “pre_user_query”
   with the following code
 * $ids = implode(‘,’, wp_parse_id_list($group_ids));
    $goups_table = $wpdb->prefix.‘
   groups_user_group’; $user_query->query_from .= ” join $goups_table on $wpdb->
   users.ID = $goups_table.user_id”; $user_query->query_where .= ” AND $goups_table.
   group_id IN ($ids)”;
 *  Plugin Author [Kento](https://wordpress.org/support/users/proaktion/)
 * (@proaktion)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/no-users-found/#post-10593587)
 * Hi there,
 * Thanks for reporting this issue – I just checked on a test install with +300k
   users and get a WSOD so I can confirm that this needs to be fixed.
 * I’ve taken note to review and issue an update.
 * Cheers
 *  Thread Starter [Antonios Hafez](https://wordpress.org/support/users/antonioshafez/)
 * (@antonioshafez)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/no-users-found/#post-10681177)
 * Thanks for your help. Its works correctly now.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘No users found.’ is closed to new replies.

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## Tags

 * [group](https://wordpress.org/support/topic-tag/group/)
 * [member](https://wordpress.org/support/topic-tag/member/)
 * [user](https://wordpress.org/support/topic-tag/user/)
 * [users](https://wordpress.org/support/topic-tag/users/)
 * [WSOD](https://wordpress.org/support/topic-tag/wsod/)

 * 3 replies
 * 3 participants
 * Last reply from: [Antonios Hafez](https://wordpress.org/support/users/antonioshafez/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/no-users-found/#post-10681177)
 * Status: resolved