Title: non admin access
Last modified: October 17, 2020

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# non admin access

 *  Resolved [rosars](https://wordpress.org/support/users/rosars/)
 * (@rosars)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/non-admin-access-2/)
 * I did some plugin updates on october 12 then I noticed my theme was not working
   well. A few moinutes later, my site went down. Many files got corrupted. I have
   fixed most of them. My site is now back however I am not able to access my admin
   dashboard. it is returning an error page. tried to disable the plugins and the
   theme, got a white screen and still no wp-admin !?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnon-admin-access-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/non-admin-access-2/#post-13545483)
 * Try [downloading WordPress](https://wordpress.org/download/) again, access your
   server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), and delete then replace your
   copies of everything on the server **except** the wp-config.php file and the /
   wp-content/ directory with fresh copies from the download. This will effectively
   replace all of your core files without damaging your content and settings.
 * Some uploaders tend to be unreliable when overwriting files, so don’t forget 
   to delete the original files before replacing them.
 *  Thread Starter [rosars](https://wordpress.org/support/users/rosars/)
 * (@rosars)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/non-admin-access-2/#post-13547102)
 * Thanks James.
 * My hosting provider has replaced wp-admin and wp-includes diectories as well 
   as wp-login. but we still do not have access to the dashboard. do we need to 
   change as well the other files that are in the main directory of WordPress:
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/non-admin-access-2/#post-13547137)
 * Yes, please delete then replace your copies of everything on the server **except**
   the wp-config.php file and the /wp-content/ directory with fresh copies from 
   the download.
 *  Thread Starter [rosars](https://wordpress.org/support/users/rosars/)
 * (@rosars)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/non-admin-access-2/#post-13548654)
 * Thanks James,
    we got the site back. The issue is resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘non admin access’ is closed to new replies.

## Tags

 * [login](https://wordpress.org/support/topic-tag/login/)
 * [white screen](https://wordpress.org/support/topic-tag/white-screen/)
 * [wp-admin](https://wordpress.org/support/topic-tag/wp-admin/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [rosars](https://wordpress.org/support/users/rosars/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/non-admin-access-2/#post-13548654)
 * Status: resolved

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