Plugin Author
Will Brubaker
(@willthewebmechanic)
Automattic Happiness Engineer
Howdy Roy,
I see you currently have the plugin deactivated so I couldn’t test it on your site. However, in this case, either something is preventing the required JavaScript from loading or there is a conflict with another plugin or your theme. If you are using the Async JS and CSS plugin see this support thread for a workaround. If that doesn’t help try temporarily switching to a default theme like Twenty Fourteen and deactivating all other plugins. Re-activate plugins one-by-one to narrow down where the conflict is.
Hi Will,
Thanks for the quick response and my appologies for not having everything set. I activated the plug-in and the pwd is still 1234.
I currently have no Async JS and or CSS plugin installed or activated. Here`s a list of my plugins:
Awesome surveys
Contact form 7
Word fence security
Wordpress SEO by Yoast
Jetpack
Hope this will help.
Plugin Author
Will Brubaker
(@willthewebmechanic)
Automattic Happiness Engineer
Roy,
Again I can’t access the sample survey. There’s a conflict somewhere – whether with a theme or a plugin. I’m not sure if jetpack has any options for changing the way that JavaScript is loaded but that would be the first place I would look. Other than that, standard WordPress troubleshooting applies, i.e. switch to a default theme like Twenty Fourteen and disable other plugins. If the problem goes away, slowly re-activate plugins one-by-one to see which one caused the problem.
Will,
First of all, great plugin. I’m having the same problem. I’m using a child theme based on Vantage. I’ve narrowed it down to the fact that I’m using a custom page template which is basically a blank page. I know this is true because when I activate the parent (which places it on a normal page), it works. Not being a programmer, I don’t know what in the blank page template (which I have to have for this) is breaking it. I didn’t (couldn’t) write this–I think I got the code off a web page somewhere. Can you have a look?
Below is the code for the page template.
Thanks a lot.
Steve (a past donor 🙂
<?php
/**
Template Name: Survey Template
*/
?>
<html>
<head>
<link rel=”stylesheet” href=”<?php bloginfo(‘stylesheet_url’); ?>” type=”text/css” media=”screen” />
<style type=”text/css”>
</style>
<title><?php wp_title( ‘|’, true, ‘right’ ); bloginfo(‘name’); ?></title>
<?php wp_head(); ?>
</head>
<body>
<?php while (have_posts()) : the_post(); ?>
<div id=”container”>
<div id=”content” role=”main”>
<div id=”page-content”>
<?php the_content(); endwhile; ?>
</div>
</div>
</div>
</body>
</html>
