Title: normal
Last modified: January 27, 2025

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# normal

 *  [Kompakorn Teeppaisan](https://wordpress.org/support/users/superjob/)
 * (@superjob)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/normal-6/)
 * First email sent to junk mail but second send to inbox

Viewing 1 replies (of 1 total)

 *  [Pranali Patel](https://wordpress.org/support/users/pranalipatel/)
 * (@pranalipatel)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/normal-6/#post-18268248)
 * Hi [@superjob](https://wordpress.org/support/users/superjob/) ,
   Thanks for sharing
   your honest feedback with us. I am sorry to hear about the issue you are facing
   with email notification.The issue is likely because the emails sent from WordPress
   are not authenticated (unlike emails sent directly from dedicated email service
   providers). As a result, they are likely to be filtered by the receiving mail
   server.
 * Can you confirm if you are using an SMTP plugin on your site so that your emails
   are authenticated? Are you seeing any errors while testing the mailer you are
   using currently with it?
   If you have not setup an SMTP plugin on your site yet,
   we recommend using it to resolve email delivery issues like this. We have an 
   article with a list of [recommended SMTP options](https://wpforms.com/docs/how-to-fix-wordpress-contact-form-not-sending-email-with-smtp/)
   and links to their setup tutorials.And if you’d like more help with the email
   delivery issue or using WPForms Lite in general, please feel welcome to post 
   in our [WPForms Lite support forum](https://wordpress.org/support/topic/wpforms-lite-support-policy).
 * I hope this helps.
   Thanks!

Viewing 1 replies (of 1 total)

The topic ‘normal’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Pranali Patel](https://wordpress.org/support/users/pranalipatel/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/normal-6/#post-18268248)