Not able to get through setup.

  • djmisha

    (@djmisha)


    4 years, 9 months ago

    I was not able to get through the setup process, specifically I get an error message on the Google Merchant Center step “Not able to verify” even thou my site is verified in Google Merchant. There are no further instructions on what else can be done to move forward with process.

    • This topic was modified 4 years, 9 months ago by djmisha.
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  • findingsimple

    (@jconroy)

    4 years, 9 months ago

    Hi Again @djmisha

    Thanks for following up with those logs.

    Just to add to @battouly’s comment – it does look like silverfever.com is having some issues allowing connections to WordPress infrastructure.

    Using the debugger here https://jptools.wordpress.com/debug/ I can see a few issues that would likely be resulting in the unauthorized error.

    https://d.pr/i/xP04vH

    > We do have quite a few plugins installed, but I think worth a mention is Jetpack, Akismet, WP Super Cache.

    You mentioned having jetpack installed but perhaps it’s not actually working 100%.

    Just noting (mainly for passers-by) that GLA does not require Jetpack to be installed but uses the same connection infrastructure to securely communicate with WordPress infrastructure if it is installed.

    ~ Jason

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