Not adjustable picture problems

  • Resolved sirius31

    (@sirius31)


    2 years, 10 months ago

    Hello, thank you for this great plugin, but i have some questions: when i duplicate a slider and want to upload a photo, not from stock, as background picture, there is no possibility for adjustments, for instance animations. Also it is not possible to change the dimensions for mobile responsiveness with this picture. So i am stuck with this. Please can you help me with this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author averta

    (@averta)

    2 years, 9 months ago

    Hi @sirius31

    First of all thanks for using Depicter and we are glad you like it.
    I have done the same process as you describe to see if there is any malfunction either in the slider duplicating or the image editing options and I can confirm that everything worked just fine.

    May I ask to send a few screenshots of the problem? More details can help for identifying possible issues here.

    Also please check the browser console for errors and for possible server errors. Please see our guidelines on how to tdo this here:

    https://depicter.helpscoutdocs.com/article/266-browser-console

    https://depicter.helpscoutdocs.com/article/263-500-error

    Please let me know the result

    Thread Starter sirius31

    (@sirius31)

    2 years, 9 months ago

    Hello and thanks for reaching out!

    At the moment i am already busy with Averta, via Depicter.com for help on this topic.

    So thanks again.

    sirius31

    Plugin Author averta

    (@averta)

    2 years, 9 months ago

    hi again,
    Happy to hear that and I mark this topic as a resolved one.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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