• I’m having an issue on ContactForm7 on the return email that I get when somebody fills it out, when I designed it it had the following mandatory fields:
    Name:
    Company:
    Email:
    Subject (not mandatory):
    Comments (not mandatory):
    The only thing I’m getting in return email is just the comments (message body), I very new to this and I would appreciate somebody’s thoughts on what I could be doing wrong. In the Web site the fields are displayed without a problem.

    https://ww.wp.xz.cn/plugins/contact-form-7/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    You can add the proper field like this in message area :

    Salutation : [salutation]
    Name : [name]
    Contact : [contact]
    Email : [email]
    How Do you header about us : [HowDoContactUs]
    Inquiry : [Inquiry]
    You are asking as : [Youareaskingas]
    Comments : [YourComments]

    Thread Starter signtech

    (@signtech)

    Thank you for the reply, as I mentioned I very new to this. Is it possible that you can take look on what I have or have suggestions?

    Form tab
    <p>Nombre del contacto: (campo obligatorio)
    [text* your-name] </p>

    <p>Empresa: (campo obligatorio)
    [text* Empresa] </p>

    <p>Email: (campo obligatorio)
    [email* your-email] </p>

    <p>Asunto:
    [text your-subject] </p>

    <p>Comentarios:
    [textarea your-message] </p>

    <p>[submit “Enviar”]</p>
    Note: in the (campo obligatorio) it means must fill

    Mail Tab

    To [email protected]
    From [SignTech] <[email protected]>
    Subject [Contacto pagina Web]
    Additional Headers Reply-To: [[email protected]]
    Message Body From: [SignTech] <[[email protected]]>
    Subject: [Contacto pagina Web]

    Message Body:
    [your-message]

    This e-mail was sent from a contact form on signtechbiometric (http://signtechbiometric.com)

    Your Form looks good. The only thing I would suggest is to make the SUBJECT a required field (The subject must have some text in it, but currently your sender could leave this field empty). So:

    <p>Asunto: (campo obligatorio)
    [text* your-subject] </p>

    ——-

    In your MAIL section, you need to make some changes:

    To [email protected]
    From: [your-name] <[email protected]>
    Subject: [your-subject]
    Additional Headers: Reply-To: [your-email]

    Message Body:
    From: [your-name] <[your-email]>
    Subject: [your-subject]

    [your-message]

    Now, when you receive the email from the contact form it will be from the sender’s name and the [email protected] address (this address does not need to exist). It will have the sender’s subject line. You can reply to the sender using REPLY in your email client. The message will have the sender’s name, email address, subject and message.

    Thread Starter signtech

    (@signtech)

    Thank you for you reply barnez, I applied your suggestions but still I only get in the return email is FROM, SUBJECT, MESSAGE BODY not the other fields like NAME and EMAIL.

    Any ideas????

    Check in the first line of the email message body you receive. You should find:

    From: {sender’s name} {sender’s email address}

    If this is not the case, check your mail tags carefully. Are [your-name] and [your-email] the correct mail tags used in the FORM?

    Thread Starter signtech

    (@signtech)

    This is what I’m getting on the return email:

    Subject: [Contacto pagina Web]

    From: [SignTech] <[[email protected]]>
    Subject: [Contacto pagina Web]

    Message Body:
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Viewing 7 replies - 1 through 7 (of 7 total)

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