Title: Not Authorized error
Last modified: February 3, 2026

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# Not Authorized error

 *  Resolved [nick898989](https://wordpress.org/support/users/nick898989/)
 * (@nick898989)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/not-authorized-error/)
 * Hi,
   Slowly migrating to new woocommerce Website, in live mode and taking orders.
 * Having problem with paypal specifically. Cards and apple pay work fine. After
   clicking the paypal button, logging in..press pay..it returns you to the website
   page and nothing happens. no order is created, nothing in the debug logs, nothing
   in braintree console.
 * it throws a bunch of errors in the browser console, first screen shot is firefox
   
   [https://www2.vulcanworks.net/wp-content/uploads/2026/02/braintree-error.jpg](https://www2.vulcanworks.net/wp-content/uploads/2026/02/braintree-error.jpg)
   [https://www2.vulcanworks.net/wp-content/uploads/2026/02/braintree-error-chrome.jpg](https://www2.vulcanworks.net/wp-content/uploads/2026/02/braintree-error-chrome.jpg)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-authorized-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/not-authorized-error/#post-18809005)
 * Hi [@nick898989](https://wordpress.org/support/users/nick898989/)
 * Thank you for contacting Payment Plugins.
 * Do you have a staging site where this can be replicated in sandbox mode? It would
   be good if we can perform a full end to end test.
 * It’s not uncommon for the Braintree <> PayPal integration to trigger an initial
   403 to the patch call because Braintree uses an older API. When that fails, it
   falls back to the following patch request, which succeeds:
 *     ```wp-block-code
       https://www.paypal.com/smart/api/order/EC-97C73168UL5494452/patch
       ```
   
 * I see you’re using the checkout block so I’d like to test to see if something
   is preventing the checkout process from being triggered.
 * Kind Regards
 *  Thread Starter [nick898989](https://wordpress.org/support/users/nick898989/)
 * (@nick898989)
 * [4 months ago](https://wordpress.org/support/topic/not-authorized-error/#post-18811104)
 * Hi,
   I have setup a staging website with braintree in sandbox mode.I was able 
   to do a paypal transaction once, but i have tried 5 more times and it is now 
   giving the same error as above.
 * Should I post the staging website on here?
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [4 months ago](https://wordpress.org/support/topic/not-authorized-error/#post-18811313)
 * Hi [@nick898989](https://wordpress.org/support/users/nick898989/)
 * Yes, you can provide the staging site url here. Or if you prefer to keep it private
   you can contact us via the support widget within the Braintree plugin settings
   of your WordPress site.
 * Kind Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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 * ![](https://ps.w.org/woo-payment-gateway/assets/icon-256x256.png?rev=2142799)
 * [Payment Plugins Braintree For WooCommerce](https://wordpress.org/plugins/woo-payment-gateway/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [4 months ago](https://wordpress.org/support/topic/not-authorized-error/#post-18811313)
 * Status: resolved