Title: Not Capturing Subscribers
Last modified: February 18, 2018

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# Not Capturing Subscribers

 *  Resolved [happyharlo](https://wordpress.org/support/users/happyharlo/)
 * (@happyharlo)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/not-capturing-subscribers/)
 * I installed your plugin and launched the basic email capture (not third party)
   on the coming soon page but it is not capturing emails! I’ve entered several 
   as a test only to see “No subscribers yet!” on the back end… any advice?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-capturing-subscribers%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [happyharlo](https://wordpress.org/support/users/happyharlo/)
 * (@happyharlo)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/not-capturing-subscribers/#post-9986972)
 * I have also tested using the MailChimp plugin and shortcode but even though I
   see a thank you/confirmation message, my emails are not being captured there 
   either.
 *  Plugin Author [NiteoThemes](https://wordpress.org/support/users/niteo/)
 * (@niteo)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/not-capturing-subscribers/#post-9988615)
 * Hi [@happyharlo](https://wordpress.org/support/users/happyharlo/), to be honest
   I have no idea what might be wrong. But if even the MailChimp subscription does
   not work it would suggest there is something wrong on your server.
 * Does the MailChimp subscription works on any of your standard pages or posts?
 * Thank you Alex
 *  Plugin Author [NiteoThemes](https://wordpress.org/support/users/niteo/)
 * (@niteo)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/not-capturing-subscribers/#post-10055990)
 * [@happyharlo](https://wordpress.org/support/users/happyharlo/) I am closing the
   topic as I did not hear from you. If you still have the issue, feel free to reopen
   it

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Not Capturing Subscribers’ is closed to new replies.

 * ![](https://ps.w.org/cmp-coming-soon-maintenance/assets/icon-256x256.png?rev=
   2393184)
 * [CMP - Coming Soon & Maintenance Plugin by NiteoThemes](https://wordpress.org/plugins/cmp-coming-soon-maintenance/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cmp-coming-soon-maintenance/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cmp-coming-soon-maintenance/)
 * [Active Topics](https://wordpress.org/support/plugin/cmp-coming-soon-maintenance/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cmp-coming-soon-maintenance/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cmp-coming-soon-maintenance/reviews/)

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [email sign up](https://wordpress.org/support/topic-tag/email-sign-up/)

 * 3 replies
 * 2 participants
 * Last reply from: [NiteoThemes](https://wordpress.org/support/users/niteo/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/not-capturing-subscribers/#post-10055990)
 * Status: resolved