Title: Not clickable with cache enabled
Last modified: May 13, 2023

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# Not clickable with cache enabled

 *  Resolved [cris123pp](https://wordpress.org/support/users/cris123pp/)
 * (@cris123pp)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/not-clickable-with-cache-enabled/)
 * Hello. Regardless of the cache I use, whether the theme or any other plugin, 
   it is not possible to click on the options, that is, it is not possible to choose
   a variation. It would be like selecting it, but it does not load the variation
   information, so it is not possible to add it to the cart.
   I saw that in other
   old support tickets other people had the same errors, which apparently were resolved
   with updates. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [fizanzvai](https://wordpress.org/support/users/fizanzvai/)
 * (@fizanzvai)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/not-clickable-with-cache-enabled/#post-16735764)
 * [@cris123pp](https://wordpress.org/support/users/cris123pp/)
 * Thanks for reaching out to us. Please make sure you have enabled the defer JS
   option from your caching plugins settings.
 * If so, can you please turn it off for a test? Still facing the issue? Then follow
   the below instruction:
 * If you are using a child theme, please activate the parent theme for a test. 
   Also, disable all additional plugins except WooCommerce and Variation Swatches
   plugin to run a conflict test.
 * You can use Health Check & Troubleshooting Plugin to run a conflict test for 
   both the theme and plugin. It will not ruin your production site setup and the
   user will see the same site as they are seeing now but you can test it by enabling
   or disabling the theme/plugin to identify the issue in troubleshooting mode.
 * Thanks
 *  Thread Starter [cris123pp](https://wordpress.org/support/users/cris123pp/)
 * (@cris123pp)
 * [3 years ago](https://wordpress.org/support/topic/not-clickable-with-cache-enabled/#post-16739611)
 * Thanks for the answer.
   I did all the settings and cache deletion for the plugin.
   It has occurred more frequently in products with many variations, more than 30
   for example. products with few variations seems to be normal.
 *  Plugin Support [fizanzvai](https://wordpress.org/support/users/fizanzvai/)
 * (@fizanzvai)
 * [3 years ago](https://wordpress.org/support/topic/not-clickable-with-cache-enabled/#post-16740384)
 * [@fizanzvai](https://wordpress.org/support/users/fizanzvai/)
 * Did it resolve your issue?
 * Please also flush the server-side caching. Please contact the hosting support
   if you have no idea about flushing the server-side cache. Our plugin is compatible
   with Redis Object Cache.
 * Hope to hear from you soon.
 *  Thread Starter [cris123pp](https://wordpress.org/support/users/cris123pp/)
 * (@cris123pp)
 * [3 years ago](https://wordpress.org/support/topic/not-clickable-with-cache-enabled/#post-16746181)
 * Obrigado. Não resolvemos, tínhamos que trocar o plugin.
 *  Plugin Support [fizanzvai](https://wordpress.org/support/users/fizanzvai/)
 * (@fizanzvai)
 * [3 years ago](https://wordpress.org/support/topic/not-clickable-with-cache-enabled/#post-16747641)
 * [@cris123pp](https://wordpress.org/support/users/cris123pp/)
 * Sorry to know that didn’t resolve the issue. In the future, You can exclude the
   following files from your caching plugin to avoid this kind of issue:
 * `/wp-content/plugins/woo-variation-swatches/assets/css/(.*).css`
   `/wp-content/
   plugins/woo-variation-swatches/assets/js/(.*).js`

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Not clickable with cache enabled’ is closed to new replies.

 * ![](https://ps.w.org/woo-variation-swatches/assets/icon-256x256.gif?rev=3157951)
 * [Variation Swatches for WooCommerce](https://wordpress.org/plugins/woo-variation-swatches/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-variation-swatches/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-variation-swatches/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-variation-swatches/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-variation-swatches/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-variation-swatches/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [fizanzvai](https://wordpress.org/support/users/fizanzvai/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/not-clickable-with-cache-enabled/#post-16747641)
 * Status: resolved