Not counting views

  • Resolved rafgl

    (@rafgl)


    5 years, 7 months ago

    Good afternoon,
    I need help because I can’t get the publications to appear on the production site, what could block them from appearing?
    On the local site the plugin works fine, but I had to delete the database and get a backup of the site, and reupper, then it got back.

    Reasons why we think this is happening:
    4 days ago our hosting suffered some instabilities and said that the plugin was overloading the PHP processes, causing the memory overflow and causing the server to be unavailable.
    And they recommended that we disable and refactor to use as GET, avoiding PHP overload on the production server.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    5 years, 7 months ago

    Hi @rafgl,

    I checked your site and WPP’s REST API requests are being 301 redirected which is why the plugin stopped tracking visits. I guess this is what you meant with “we disable and refactor to use as GET”? Anyways, remove that redirection and WPP will start tracking visits normally.

    As for the instabilities you mentioned, you’ll want to check the Performance section of WPP’s Wiki to make sure you configure the plugin properly for your current traffic levels.

    If you have any questions don’t hesitate to ask.

    Thread Starter rafgl

    (@rafgl)

    5 years, 7 months ago

    Thanks for the reply, we will be answering what you have told us.

    Thread Starter rafgl

    (@rafgl)

    5 years, 7 months ago

    And my doubt that is still occurring: it is possible to refactor the plugin to use as GET, avoiding PHP overload on the production server, this is what our server hosting is saying in the case.

    Plugin Author Hector Cabrera

    (@hcabrera)

    5 years, 7 months ago

    Hi @rafgl,

    The issue is not the POST request itself. Changing it to GET will not improve things.

    As explained on the link I shared with you above, WordPress Popular Posts is a resource-intensive plugin and so it needs some additional configuration for it to work nicely with medium/high traffic sites, like yours for example.

    The Performance section includes some suggestions/features that you can use on your website so as I suggested a few days ago please review it and see which option(s) can apply on your specific case.

    If you have any questions don’t hesitate to ask.

    Plugin Author Hector Cabrera

    (@hcabrera)

    5 years, 7 months ago

    Marking as resolved due to inactivity.

Viewing 5 replies - 1 through 5 (of 5 total)

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