Title: Not expected HTTP response:Status-Code: 403 Last modified: July 15, 2022 --- # Not expected HTTP response:Status-Code: 403 * Resolved [designrox](https://wordpress.org/support/users/designrox/) * (@designrox) * [3 years, 11 months ago](https://wordpress.org/support/topic/not-expected-http-responsestatus-code-403-2/) * Hi, I am getting the following message when I try to back up my site: Job “Backup” has started, but not responded for 10 seconds. Please check information. * So then I click on information and I see this: * ``` Server self connect Not expected HTTP response:Status-Code: 403 Date: Fri, 15 Jul 2022 00:07:44 GMT Server: Apache Content-length: 318 Content-type: text/html; charset=iso-8859-1 Content: 403 Forbidden

Forbidden

You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

``` * How can I get this to work? Thanks in advance Viewing 2 replies - 1 through 2 (of 2 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [3 years, 11 months ago](https://wordpress.org/support/topic/not-expected-http-responsestatus-code-403-2/#post-15828510) * Hello [@designrox](https://wordpress.org/support/users/designrox/) HTTP code 403 means that the hoster has blocked your wp-cron.php file(this is WordPress schedule system) so BackWpup can’t work correctly. Please use alternative cron to workaround this or better, contact the hoster and tell them to resolve the issue for you! * To use Alternative Cron: `modify wp-config.php ( you can find this file in your root directory ), and BEFORE the line: /* That’s all, stop editing! Happy blogging. */ add this line: `define(' ALTERNATE_WP_CRON' , true );` * Hope that helps! ^^ * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [3 years, 10 months ago](https://wordpress.org/support/topic/not-expected-http-responsestatus-code-403-2/#post-15856372) * [@designrox](https://wordpress.org/support/users/designrox/) Since we haven’t heard back from you, I’m going to mark it as resolved. In case you’re still having problems, feel free to let us know ;), * Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/#new-post](https://wordpress.org/support/plugin/backwpup/reviews/#new-post) Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Not expected HTTP response:Status-Code: 403’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 2 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/not-expected-http-responsestatus-code-403-2/#post-15856372) * Status: resolved