Hi @ratinatemplates ,
In most cases, this happens because the PHP memory limit configurations are less than recommended.
Please make sure the below configurations match your system:
– max_execution_time = 300
– memory_limit = 512M
If you’re unsure as to how to configure these, please contact your hosting provider, they’ll do this for you. You can see your current configurations from Tools > Site Health > Info > Server (https://d.pr/i/eWEvuA)
After that, if the issue still persists please let us know. We will be glad to help you.
Kind Regards,
Benjir
Hi @ratinatemplates ,
We haven’t heard from you since the last reply. Have your issue been fixed yet? Let us know the update.
Regards,
Benjir
