Not loading on internet explorer

  • cfinkelman

    (@cfinkelman)


    9 years, 10 months ago

    I am using fancybox within slider revolution. Worked great for a week on all browsers. The all of a sudden it stopped working with internet explorer. I’ve tested and it works on some computers with internet explorer, but not others. strangely, i found that if i turn on compatibility mode, then turn off, it will work again. But it stops working again once i refresh the page.

    i checked and i seem to be getting the following js error:

    SCRIPT5007: Unable to get property ‘hide’ of undefined or null reference
    jquery.fancybox-1.3.7.min.js (1,340)

    site is http://www.egisgroup.com

    https://ww.wp.xz.cn/plugins/easy-fancybox/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rolf Allard van Hagen

    (@ravanh)

    9 years, 10 months ago

    Hi, it seems there is a lot going on there at the same time which makes it hard to debug. I’d start by disabling the Fastest Cache script (and stylesheet) minification.

    And the plugin called Calculated Fields Form (or at least that is its directory name) includes the jQuery library a second time which can cause unexpected results. This needs to be fixed by that plugin developer…

    But even then, it looks like the Revslider is adding it’s own script directly targeting FancyBox. Not sure what that script is supposed to do but it might very well be causing this error.

    Thread Starter cfinkelman

    (@cfinkelman)

    9 years, 10 months ago

    i tried disabling the settings on fastest cache as well as completely disabling calculated fields plugin. still no luck. the script i assume you are referring to comes directly from this setup guide:

    https://www.themepunch.com/faq/using-fancybox-with-slider-revolution/

    is there another workaround to trigger fancybox within the slider?

    Rolf Allard van Hagen

    (@ravanh)

    9 years, 10 months ago

    That looks indeed like the script I saw in the page source. You might want to ask the Revolution Slider people if it has been tested with IE and if/how it could be fixed… I really don’t know anything about Revslider and why it would need such elaborate script to work with FancyBox. Sorry.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Not loading on internet explorer’ is closed to new replies.