Title: Not receiving code emails
Last modified: October 19, 2023

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# Not receiving code emails

 *  Resolved [leighv](https://wordpress.org/support/users/leighv/)
 * (@leighv)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/not-receiving-code-emails/)
 * The login page is not sending the email will the code meaning I can’t login. 
   I’ve tried repeatedly over the last week & not a single email has been received(
   not in spam either). Eventually I tried using the backup codes but they didn’t
   work & now I have been locked out for too many failed attempts. How can I remove
   the plug in without logging in to wp admin?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [leighv](https://wordpress.org/support/users/leighv/)
 * (@leighv)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/not-receiving-code-emails/#post-17135979)
 * I’ve had to login via ftp & delete the plugin. Now i can login but it’s deleted
   the whole woocommmerce function & my website is all over the place & I am going
   to have to rebuild it.
 * Your plugin in broken.
    -  This reply was modified 2 years, 7 months ago by [leighv](https://wordpress.org/support/users/leighv/).
 *  Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/not-receiving-code-emails/#post-17137928)
 * Hello leighv, I am sorry to read about your experience with the plugin.
 * In regards to the email issue, I’ve left you a detailed response in your [plugin’s review](https://wordpress.org/support/topic/stopped-working-486/).
 * As for the rest, I can assure you that the plugin does not have the capability
   of doing any changes to any WooCommerce components, so it must have been something
   else.
 * Should you require any further help, please share more details so we can assist
   you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Not receiving code emails’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [robertabela](https://wordpress.org/support/users/robert681/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/not-receiving-code-emails/#post-17137928)
 * Status: resolved