Title: Not receiving email with code
Last modified: April 22, 2022

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# Not receiving email with code

 *  Resolved [samwoolfe](https://wordpress.org/support/users/samwoolfe/)
 * (@samwoolfe)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/not-receiving-email-with-code/)
 * All of a sudden, I am no longer receiving verification codes by email (I’ve checked
   my spam folder, resent the code, and cleared the cache).
 * What could be the reason for this? And is there anything I can do to resolve 
   it?
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/not-receiving-email-with-code/#post-15587438)
 * Hello [@samwoolfe](https://wordpress.org/support/users/samwoolfe/)
 * Thank you very much for using our plugin.
 * I am sorry to read about your problem. The first step to troubleshoot this is
   to check if the plugin / WordPress is actually sending the code. So can you please:
 * 1) Download and install the [Email Log plugin](https://wordpress.org/plugins/email-log/).
   
   2) Try to log in. 3) Navigate to the Email Log menu entry. Can you check / confirm
   if there is a record of the email?
 * Looking forward to hearing from you.
 *  [ssk1220](https://wordpress.org/support/users/ssk1220/)
 * (@ssk1220)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/not-receiving-email-with-code/#post-15849206)
 * Hi there
 * I have the same problem, no verification email received, no matter how many times
   I request it. I cannot download the Email Log Plugin, as it won’t let me get 
   passed the screen: ‘Setup the 2FA Method.’ It just keeps popping up. I think 
   I have no alternative but to roll back the site to uninstall this plugin.
 * Thank you
 *  Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/not-receiving-email-with-code/#post-15857568)
 * Hello [@ssk1220](https://wordpress.org/support/users/ssk1220/)
 * As per these forums’ guidelines please open your own support thread so we can
   assist you. Thank you for your cooperation and understanding.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Not receiving email with code’ is closed to new replies.

 * ![](https://ps.w.org/wp-2fa/assets/icon-256x256.png?rev=2961533)
 * [WP 2FA - Two-factor authentication for WordPress](https://wordpress.org/plugins/wp-2fa/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-2fa/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-2fa/unresolved/)
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 * 4 replies
 * 3 participants
 * Last reply from: [robertabela](https://wordpress.org/support/users/robert681/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/not-receiving-email-with-code/#post-15857568)
 * Status: resolved