Title: Not Secure with https crossed out
Last modified: February 18, 2022

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# Not Secure with https crossed out

 *  Resolved [tkster95](https://wordpress.org/support/users/tkster95/)
 * (@tkster95)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/not-secure-with-https-crossed-out/)
 * On my PC running windows 10 my site gives no warnings and if you click on the
   little lock by https, it says that the connection is secure. However, on my mackbook
   pro that is running a very old operating system (osx 10.9.5) I get a red “Not
   Secure” warning and the https is crossed out. It won’t let you access the site
   unless you click on a prompt saying you still want to continue even though it
   is unsafe.
 * I use the flatsome theme that came with a ssl certificate (if I remember correctly,
   it automatically applied when I activated the theme).
 * Is there something I can do to get a secure website even on older operating systems?
 * I contacted my host about a month ago, at the time I had a shared hosting plan.
   I forget exactly how the conversation went, but I remember them saying the site
   looked secure on their end and any warning is due to the computer not the site.
   I just recently upgraded to a VPS and was hoping it would fix the problem but
   it didn’t (currently on a 45 day trial period with the new vps).
 * My site isn’t the only webpage that gives this warning on my older macbook. Many
   sites, even some that I know are reputable, give the same warning… probably about
   30-40% of every site I visit gives me the warning. It started maybe a year or
   so ago.
 * Did something happen over the past year, that affected the entire internet? It
   seems like many sites are starting to phase out older operating systems. Why 
   do some sites still show secure but not others? Is it due to my host? Or is all
   wordpress sites? Or is it just my computer?
 * A couple other problems that only occur on my older macbook and not on my pc…
   I’m unable to login into my account on that computer. It’s weird, I can register
   for an account but not login into one. If I enter in a correct email but incorrect
   password it will recognize it and say the password is wrong. If I enter in correct
   email and correct password it will clear both fields but still not log you in.
   I’m also unable to check out using paypal on that computer while I’m able to 
   on my pc. I wonder if those problems are also due to the “not secure” warning.
 * Any help is appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-secure-with-https-crossed-out%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/not-secure-with-https-crossed-out/#post-15380960)
 * The cause for the message is the free letsencrypt certificate used for your hosting.
   Last year it let a root certificate expire and older systems get an error message
   when calling it. regarding your OSX system you can read about it here for example:
   
   [https://community.letsencrypt.org/t/certificates-are-not-trusted-on-chrome-and-safari-on-old-imac-with-el-capitan/161231/33](https://community.letsencrypt.org/t/certificates-are-not-trusted-on-chrome-and-safari-on-old-imac-with-el-capitan/161231/33)
 * There are 2 possible solutions for you:
    * Update your OSX. The updated system
   then also knows the new root certificate. * Buy a certificate instead of using
   the free LetsEncrypt. For costs and modalities you have to contact your hoster.
 * Your question has nothing to do with WordPress itself, so we can’t help you here.
 *  Thread Starter [tkster95](https://wordpress.org/support/users/tkster95/)
 * (@tkster95)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/not-secure-with-https-crossed-out/#post-15775453)
 * Thanks for explaining everything and providing the link. I recently noticed that
   my site is now showing secure on my older mac computer as well as windows 10 
   pc. Good to go!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Not Secure with https crossed out’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [tkster95](https://wordpress.org/support/users/tkster95/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/not-secure-with-https-crossed-out/#post-15775453)
 * Status: resolved

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