Title: Not showing on multi-step checkout
Last modified: March 15, 2018

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# Not showing on multi-step checkout

 *  Resolved [mrretail](https://wordpress.org/support/users/mrretail/)
 * (@mrretail)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-showing-on-multi-step-checkout/)
 * Hi, this plugin was working okay when it was setup on a standard WooCommerce 
   checkout page, but my client needs a multi-step checkout and one that only shows
   the shipping page, not billing. The only multi-step checkout plugin I could find,
   that allows the turning off of the billing page, was “WooCommerce Multi-Step 
   Checkout”, which does exactly what she needs but now your “Add-on WooCommerce
   MailPoet 3” is no longer showing the option to subscribe to the newsletter on
   the checkout page. I also had to set WooCommerce shipping options to “Force shipping
   to the customer billing address”, so I am not sure if there is a conflict with
   the multi-step checkout or that setting in WooCommerce. Please investigate and
   offer suggestions for a solution.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-showing-on-multi-step-checkout%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [lion1968](https://wordpress.org/support/users/lion1968/)
 * (@lion1968)
 * [8 years ago](https://wordpress.org/support/topic/not-showing-on-multi-step-checkout/#post-10135777)
 * I have installed Woocommerce with this plugin and i have the same problem, in
   checkout page do not display the option to subcribe to the newsletter.
 *  [tamim71](https://wordpress.org/support/users/tamim71/)
 * (@tamim71)
 * [8 years ago](https://wordpress.org/support/topic/not-showing-on-multi-step-checkout/#post-10137032)
 * Hi [@lion1968](https://wordpress.org/support/users/lion1968/),
    Please go to 
   your site wwoocommerce settings page for mailpoet `/wp-admin/admin.php?page=wc-
   settings&tab=mailpoet` and save settings. If you are installing this plugin in
   a site first time than you should save settings to this plugin working.
 * However, after saving settings if it not work than please try to change `Subscription
   Position` option. Let us know if that works.
 * Hi [@mrretail](https://wordpress.org/support/users/mrretail/),
 * What I understand from your comment is you have omitted a part of woocommerce
   checkout form forcefully. That could be a slight problem with this plugin. But
   still I think this plugin would work with your setup. You can do this see if 
   this works ->
    1. Save settings first. 2. Adjust `Subscription Position` to different
   location of checkout page see if it works. Let us know if that works or not.
 * Thanks,
    Tamim
 *  [lion1968](https://wordpress.org/support/users/lion1968/)
 * (@lion1968)
 * [8 years ago](https://wordpress.org/support/topic/not-showing-on-multi-step-checkout/#post-10140947)
 * I tried to save the settings and change Subscription Position but it does not
   work in any way, in the ceckout page does not display anything.
    For more info
   i use WP V.4.9.4 – Theme Spacious Pro V.2.1.0 – WooCommerce V.3.3.4

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Not showing on multi-step checkout’ is closed to new replies.

 * ![](https://ps.w.org/add-on-woocommerce-mailpoet/assets/icon.svg?rev=1731703)
 * [Add-on WooCommerce - MailPoet 3](https://wordpress.org/plugins/add-on-woocommerce-mailpoet/)
 * [Support Threads](https://wordpress.org/support/plugin/add-on-woocommerce-mailpoet/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/add-on-woocommerce-mailpoet/unresolved/)
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## Tags

 * [multi step checkout](https://wordpress.org/support/topic-tag/multi-step-checkout/)

 * 3 replies
 * 3 participants
 * Last reply from: [lion1968](https://wordpress.org/support/users/lion1968/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/not-showing-on-multi-step-checkout/#post-10140947)
 * Status: resolved