Title: Not syncing..
Last modified: July 25, 2018

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# Not syncing..

 *  Resolved [nikeri](https://wordpress.org/support/users/nikeri/)
 * (@nikeri)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-syncing-7/)
 * Hi,
 * I cant get the plugin to sync and debug log is empty.. How can i contact support?
   I’ve followed numerous threads but nothing works..
 * Im using Siteground and have talked to them since there was some documentation
   on limitations with them, but for me it should be fine
 * Best Regards

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [nikeri](https://wordpress.org/support/users/nikeri/)
 * (@nikeri)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-syncing-7/#post-10526928)
 * Products Synced: 0
    Orders Synced: 0
 *  Thread Starter [nikeri](https://wordpress.org/support/users/nikeri/)
 * (@nikeri)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-syncing-7/#post-10526950)
 * running everything required. Flatsome theme.
 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-syncing-7/#post-10527098)
 * Hi [@nikeri](https://wordpress.org/support/users/nikeri/), thanks for reaching
   out. Can you check with Siteground to see if you’re maybe running into a CPU 
   credit limit?
 *  [ivanatanasov](https://wordpress.org/support/users/ivanatanasov/)
 * (@ivanatanasov)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-syncing-7/#post-10540548)
 * Hello [@nikeri](https://wordpress.org/support/users/nikeri/),
 * Ivan Atanasov from SiteGround here.
 * [@khungate](https://wordpress.org/support/users/khungate/) ‘s suggestion is reasonable.
   I am only posting this reply to let you know that if there is a CPU resource 
   issue – you will receive a notification about this.
 * If your resource usage status in cPanel are normal and you did not receive a 
   resource warning from SiteGround – the issue might be related to something other
   than CPU limits.
 *  Plugin Author [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * (@ryanhungate)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-syncing-7/#post-10544496)
 * [@nikeri](https://wordpress.org/support/users/nikeri/) did you receive an email
   about this CPU resource issue as described by support? It would be helpful to
   know if that played a part in this.
 * What version of the plugin are you using currently?
    What version of WooCommerce
   are you on? What version of WordPress are you on? Have you checked your database
   tables in the `queue` to see if it’s backlogged? Does your plugin show that it’s
   connected in the list settings tab? Have you tried using the `wp-cli`? Have you
   tried applying the query string of `&resync=1` to the sync tab? That would provide
   a button you can press to re-sync your data.
 * Please get back to us when you can. Be more than happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Not syncing..’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
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 * 5 replies
 * 4 participants
 * Last reply from: [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/not-syncing-7/#post-10544496)
 * Status: resolved