Title: Not Syncing
Last modified: August 21, 2016

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# Not Syncing

 *  Resolved [pwal2425](https://wordpress.org/support/users/pwal2425/)
 * (@pwal2425)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/not-syncing/)
 * Hello,
 * Thanks so much for this plugin! I have been battling with how to do this for 
   a long time!
 * Unfortunately, there seems to be an issue with the syncing aspect of the plugin.
   I have installed and activated it. When I go to create a dummy account to test
   it, I enter the first and last name and then activate the account. Unfortunately,
   the first and last names do not show up in the users section in the backend, 
   or on the buddypress profile page.
 * Any thoughts on what this might be?
 * Thanks,
 * Patrick
 * [https://wordpress.org/plugins/bp-xprofile-wp-user-sync/](https://wordpress.org/plugins/bp-xprofile-wp-user-sync/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Christian Wach](https://wordpress.org/support/users/needle/)
 * (@needle)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/not-syncing/#post-4634648)
 * Hi Patrick,
 * That’s not much info to go on. Can you be more specific about the process you’re
   using to create the account and the environment you’re using.
 * Cheers, Christian
 *  Thread Starter [pwal2425](https://wordpress.org/support/users/pwal2425/)
 * (@pwal2425)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/not-syncing/#post-4634653)
 * Hi Christian,
 * Yes, sorry. At work and was rushing to get that out. What sort of information
   would help? Plugins? Themes? Anything else?
 * Thanks,
 * Patrick
 *  Plugin Author [Christian Wach](https://wordpress.org/support/users/needle/)
 * (@needle)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/not-syncing/#post-4634675)
 * Have you tried the plugin without your other plugins? It could be that one of
   them is interfering. Likewise the theme – does it work if you switch to another?
   Which version of WordPress and BuddyPress are you using?
 * Cheers, Christian
 *  Thread Starter [pwal2425](https://wordpress.org/support/users/pwal2425/)
 * (@pwal2425)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/not-syncing/#post-4634699)
 * Hi Christian,
 * Found it. The plugin BP-Registration-Options was preventing it from working. 
   Fortunately, I don’t really need this plugin anymore and was thinking of deactivating
   it anyway.
 * Thanks so much for the help.
 *  Plugin Author [Christian Wach](https://wordpress.org/support/users/needle/)
 * (@needle)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/not-syncing/#post-4634700)
 * Thanks for letting me know Patrick – much appreciated. It’s a plugin that I’m
   aware of and have used myself so I will look into why this might be. Hopefully
   there’ll be a fairly straightforward fix.
 * Cheers, Christian
 *  Thread Starter [pwal2425](https://wordpress.org/support/users/pwal2425/)
 * (@pwal2425)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/not-syncing/#post-4634701)
 * No worries — thanks for the fantastic plugin! I am not a programmer and every
   solution that I found before this one was well beyond my ability. There are lots
   of (old) very angry threads around about this issue, so you are definitely fulfilling
   a need here!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Not Syncing’ is closed to new replies.

 * ![](https://ps.w.org/bp-xprofile-wp-user-sync/assets/icon-256x256.jpg?rev=1078253)
 * [BP xProfile WordPress User Sync](https://wordpress.org/plugins/bp-xprofile-wp-user-sync/)
 * [Support Threads](https://wordpress.org/support/plugin/bp-xprofile-wp-user-sync/)
 * [Active Topics](https://wordpress.org/support/plugin/bp-xprofile-wp-user-sync/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bp-xprofile-wp-user-sync/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bp-xprofile-wp-user-sync/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [pwal2425](https://wordpress.org/support/users/pwal2425/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/not-syncing/#post-4634701)
 * Status: resolved