Title: Not tracking
Last modified: August 21, 2016

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# Not tracking

 *  Resolved [herrb1](https://wordpress.org/support/users/herrb1/)
 * (@herrb1)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/not-tracking/)
 * I am a transplant from Woopra. Yesterday I got a trial, got it set up and it 
   started tracking . It went from 8 AM to about 4 PM then it just quit tracking.
   Well let me say it stopped creating data. I can still see when people are on 
   the site with the little counter bottom right, but there are no stats on the 
   charts.
 * This morning I got a full account ($14.99) it says I have had no visitors and
   I know for a fact I have had. This is a WordPress blog. I just added my IDs and
   then I thought the rest was automatic [http://www.beyondessential.com](http://www.beyondessential.com)
 * [http://wordpress.org/plugins/clicky-analytics/](http://wordpress.org/plugins/clicky-analytics/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/not-tracking/#post-4124635)
 * Go to settings, clicky analytics and enable tracking!
 *  Thread Starter [herrb1](https://wordpress.org/support/users/herrb1/)
 * (@herrb1)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/not-tracking/#post-4124639)
 * It is enabled. But just noticed it is again tracking, started tracking at 8 AM,
   same time as yesterday?? Is there a time setting for when it tracks?
 *  Plugin Author [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/not-tracking/#post-4124653)
 * No, this is impossible. Are you sure you have traffic during that time.
 *  Thread Starter [herrb1](https://wordpress.org/support/users/herrb1/)
 * (@herrb1)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/not-tracking/#post-4124657)
 * Absolutely sure I had traffic. I am still watching it with Woopra and my Performance
   program which have been running when Clciky was tracking and when it is not.
   
   I can see them in my visitors log, all of their actions, but in the summary Basics
   and the graph on the dashboard, it only show from about 8 AM on. Is there a way
   I can send you a screenshot?
 *  Plugin Author [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/not-tracking/#post-4124676)
 * Use my forum [http://forum.deconf.com/en/wordpress-plugins-f182/](http://forum.deconf.com/en/wordpress-plugins-f182/)
   and PM me or attach the screenshot to a post.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Not tracking’ is closed to new replies.

 * ![](https://ps.w.org/clicky-analytics/assets/icon-128x128.png?rev=970354)
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## Tags

 * [not tracking](https://wordpress.org/support/topic-tag/not-tracking/)

 * 5 replies
 * 2 participants
 * Last reply from: [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/not-tracking/#post-4124676)
 * Status: resolved