Title: Not working with basic CSV file
Last modified: November 19, 2025

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# Not working with basic CSV file

 *  [PUShAUNE](https://wordpress.org/support/users/pushaune/)
 * (@pushaune)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/not-working-with-basic-csv-file/)
 * It does not work with basic CSV file using semicolon as separator.
   Useless plugin.

Viewing 1 replies (of 1 total)

 *  Plugin Support [WebToffee Support](https://wordpress.org/support/users/webtoffeesupport/)
 * (@webtoffeesupport)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/not-working-with-basic-csv-file/#post-18726471)
 * Hi [@pushaune](https://wordpress.org/support/users/pushaune/),
 * Greetings from the WebToffee support team, and thank you for taking the time 
   to share your feedback.
 * We’re really sorry to hear about the trouble you experienced with importing a
   CSV using a semicolon separator. The plugin does support semicolon-delimited 
   CSV files, so you shouldn’t be facing this issue under normal circumstances.
 * To better understand what went wrong and help resolve it, could you kindly share
   a sample of the CSV file you were trying to import? Please make sure to remove
   any sensitive data before sharing. You can upload the file to a secure file-sharing
   service like WeTransfer and post the link here.
 * We’d love the chance to take a closer look and assist you further.

Viewing 1 replies (of 1 total)

The topic ‘Not working with basic CSV file’ is closed to new replies.

 * ![](https://ps.w.org/users-customers-import-export-for-wp-woocommerce/assets/
   icon-256x256.gif?rev=3065206)
 * [Export and Import Users and Customers](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WebToffee Support](https://wordpress.org/support/users/webtoffeesupport/)
 * Last activity: [6 months, 2 weeks ago](https://wordpress.org/support/topic/not-working-with-basic-csv-file/#post-18726471)