• Resolved nsharples

    (@nsharples)


    HI,
    I am using PPWP with Divi and want to protect a part of a page. When l go to Visual Builder and insert the shortcode in a Code module at the top of the area l want protected l see a message that says the free version does not support Custom Templates. I am using the default template in the page editor and you say that it works seamlessly with site builders such as Divi. Could you please advise on what l am doing wrong. Thanks.

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  • Hi @nsharples,

    Thanks for reaching out to us.

    Our team has double-checked our integration with Divi builder and it works well as expected.

    To assist you better, could you please send us some screenshots of the error message as well as your current setup in the backend?

    You might want to drop an email at hello(at)preventdirectaccess.com for faster assistance from our team.

    We look forward to your reply.

Viewing 1 replies (of 1 total)

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