Title: Not working with itheme security plugin
Last modified: May 26, 2019

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# Not working with itheme security plugin

 *  Resolved [Arvind Panwar](https://wordpress.org/support/users/apanwar/)
 * (@apanwar)
 * [7 years ago](https://wordpress.org/support/topic/not-working-with-itheme-security-plugin/)
 * Hello
    Mailchimp4wp is not working with itheme security plugin. I am using the
   itheme security plugin. [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)
   and when I try to test the mailchimp subscribe box, it says, something went wrong.
   and some sometimes no activity, and stays the same as it is.
 * I am using the latest version of wordpress, the latest version of mailchimp4wp
   and the latest version of itheme security plugin.
 * I do not want to keep my site in danger by deactivating the security plugin.
 * Please suggest.
 * NOTE- mailchimp4wp works fine when I deactivate the itheme security plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/not-working-with-itheme-security-plugin/#post-11597963)
 * Hey Arvind,
 * Thanks for reaching out to us.
 * Can you please go to the “MailChimp for WP > Others” menu in your WordPress admin
   and share with us the error log? Please make sure to remove any sensitive material
   before sharing the log.
 * Also, please share a link where the form is placed.
 *  [camillespn](https://wordpress.org/support/users/camillespn/)
 * (@camillespn)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/not-working-with-itheme-security-plugin/#post-11960252)
 * hello Harish,
    I have the same problem
 * here the log who appears when someone try to suscribe (2 of it)
 * [2019-09-23 16:05:10] ERROR: Form 922 > Mailchimp API error: 503 Service Unavailable.
   akamai_503.
    Request: GET [https://us18.api.mailchimp.com/3.0/lists/807037b3f1/members/91959ff68e4f3bda3e4f3ce99b2cb00b](https://us18.api.mailchimp.com/3.0/lists/807037b3f1/members/91959ff68e4f3bda3e4f3ce99b2cb00b)
   Response: 503 Service Unavailable – {“type”:”akamai_error_message”,”title”:”akamai_503″,”
   status”:503,”ref_no”:”Reference Number: 00.652b1102.1569247510.18bac7f1″} [2019-
   09-23 16:05:19] ERROR: Form 922 > Mailchimp API error: 503 Service Unavailable.
   akamai_503. Request: GET [https://us18.api.mailchimp.com/3.0/lists/807037b3f1/members/4bb589995feca07f449f3be9cdcd5fe8](https://us18.api.mailchimp.com/3.0/lists/807037b3f1/members/4bb589995feca07f449f3be9cdcd5fe8)
   Response: 503 Service Unavailable – {“type”:”akamai_error_message”,”title”:”akamai_503″,”
   status”:503,”ref_no”:”Reference Number: 00.652b1102.1569247519.18bafd33″}
 * And the form is available here : [https://lesuperdaily.com/supernews/](https://lesuperdaily.com/supernews/)
   
   and on a popup
 * Thank you for your Help

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Not working with itheme security plugin’ is closed to new replies.

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## Tags

 * [itheme](https://wordpress.org/support/topic-tag/itheme/)

 * 2 replies
 * 3 participants
 * Last reply from: [camillespn](https://wordpress.org/support/users/camillespn/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/not-working-with-itheme-security-plugin/#post-11960252)
 * Status: resolved