Title: Note Editor doesn&#8217;t Load
Last modified: January 9, 2024

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# Note Editor doesn’t Load

 *  Resolved [Matt](https://wordpress.org/support/users/mybcn/)
 * (@mybcn)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/)
 * Hi Andrea,
   I have the strangest error. When I create a not, regardless of where,
   I don’t have an editor, I only have the Title field visible. Any idea of what
   could be my problem? I am using Elementor Free, and a host of other plugins. 
   The Notes does not seem to be a CPT, like many other Notes plugins, I really 
   like this approach of one Notes system for all types. What can I do to help you
   help me?//Matt

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [Andrea Porotti](https://wordpress.org/support/users/andreaporotti/)
 * (@andreaporotti)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17330123)
 * Hi Matt,
 * thanks for your message, I’m sorry about the problem you’re having with the plugin.
 * I’ve setup up a new test site with latest WordPress and Elementor versions and
   I’ve made several tests. The note editor is always visible and working.
 * Are you using latest WordPress and Elementor version?
   When the editor stopped
   workin? After an update (WordPress or plugins) or maybe it never worked?
 * The notes are actual CPTs and the plugin uses the old classic editor on the edit
   screen.
 * Do you have any plugin that may disable or modify the classic editor?
 * Thank you for any detail you can provide.
 *  Thread Starter [Matt](https://wordpress.org/support/users/mybcn/)
 * (@mybcn)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17331386)
 * Hi again,
   Thanks for the quick feedback. I have committed the cardinal sin of
   testing on a site I shouldn’t. I think I have tried ten or so note-taking plugins.
   I am pretty sure that your plugin never worked correctly. I am also pretty sure
   it is because of what I have installed previously.I can see that a Notes (jamp_note)
   CPT has been registered and the Menu Items are there. I have no Taxonomies though.
   I have installed the Classic Editor plugin now and that brought back the Notes
   Listing showing more than 3 Notes. I have now also installed 3 CPT Managers. 
   I am using PODs for creating CPTs. “CPT UI” doesn’t show any of the CPTs on the
   Site, and I have 10 or so, I’m guessing it only recognizes its own. “Simple CPT”
   has a list of “All other public custom post types and taxonomies created by WordPress
   core, your themes and other plugins are listed below.” but your “Notes” isn’t
   listed. Finally, the “Custom Post Type Editor” has the most extensive list of
   CPTs, and that is where I found “Notes (jamp_note)” (and old ACF leftovers as
   well). In “Custom Post Count at a Glance” which displays the count of custom 
   posts in the WordPress dashboard in the ‘At a glance’ widget, like posts, pages
   and comment count it is there. And in Elementor/Settings/General where you can
   decide which post types to use with Elementor, it is not listed.It seems to me,
   that one of the other Notes plugins I tried (impossible to know which one) somehow
   has disabled the Editor for your “Notes (jamp_note)” CPT somehow. Is this at 
   all helpful? I’m a bit in the dark about this level of WP, but I really want 
   your Notes plugin to work for me. I have too many “paper” notes around design
   decisions, shortcuts, shortcodes, etc. on my very complex site that I need a 
   central location for, and yours ticks all my boxes. What more can I tell you?
   Is there a way that I through programming, or another plugin, can re-enable the
   Editor?I completely recognize that this is not the “fault of your plugin, but
   I hope that with your insight into how WP works, you can help me sort it out.
   Warm regards,//Matt
 *  Plugin Author [Andrea Porotti](https://wordpress.org/support/users/andreaporotti/)
 * (@andreaporotti)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17333298)
 * Hi Matt,
 * thanks a lot for the information you provided.
 * I’m running further tests on my local site, but at this time I wasn’t able to
   reproduce the problem.
 * I think it would be helpful to have a list of currently installed plugins. Since
   you are using Elementor, you can get the list going to “Elementor -> System info”,
   than scrolling to the bottom of the page. Here you have a textarea with a lot
   of system info. You can extract just the “Active plugins” part and past it here.
   Plese remove any sensitive information before posting.
 * Also, if possible, please add the names of the other “notes” plugin you previously
   tested.
 * I hope to find a fix soon.
   Thanks for your patience.
 *  Thread Starter [Matt](https://wordpress.org/support/users/mybcn/)
 * (@mybcn)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17335481)
 * No, thank you for taking _your_ time. How about I give you Admin Access to my
   development site?
 *  Thread Starter [Matt](https://wordpress.org/support/users/mybcn/)
 * (@mybcn)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17336858)
 * I’ve had both “WP Dashboard Notes” and “Plugin Notes Plus” installed for quite
   some time. I didn’t want 2 plugins doing the same thing, and missed notes for
   my templates, that is how I found yours. In the process of finding yours I also
   installed and uninstalled “WPDash Notes” and possibly also “WP-Note 2019”.
 *  Plugin Author [Andrea Porotti](https://wordpress.org/support/users/andreaporotti/)
 * (@andreaporotti)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17339175)
 * Hi Matt,
 * I cannot provide direct support on users site, I’m sorry.
 * I installed on my test site all the notes plugin you mentioned, but my plugin
   worked as usual.
 * Can you provide a list of all active plugins on your site?
 * May I ask you to send also a screenshot of the note edit screen?
   You can upload
   it on a site like [https://imgur.com/upload](https://imgur.com/upload) and past
   the link here.
 * Thanks!
 *  Thread Starter [Matt](https://wordpress.org/support/users/mybcn/)
 * (@mybcn)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17340939)
 * No problem, I understand. Here is the screenshot of how it looks. I deactivated
   all plugins, uninstalled JAMP Notes and then reinstalled it again. No change,
   I still have no Editor.
 * [https://imgur.com/a/2mD743h](https://imgur.com/a/2mD743h)
   I have a ton of plugins
   installed that I use on and off for different things I am trying to achieve. 
   I’ve been trying to build a great Free stack over the years, and a backend that
   is a bit better than the vanilla WP (this is where JAMP Notes fits in) and this
   is what is left. Once the site is done only very few are left on the site.Let
   me know if you need the list. I don’t think it’s going to be usefully because
   I have installed and uninstalled multiple other plugins over the last years that
   could have caused this.Thanks for helping out.
 *  Plugin Author [Andrea Porotti](https://wordpress.org/support/users/andreaporotti/)
 * (@andreaporotti)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17350415)
 * Hi Matt!
 * I’m sorry for the huge delay.
 * I’ve made several tests and found a way to reproduce the issue.
   But it involves
   manipulating the plugin code, witch is something that should not occur normally.
 * Anyway, I prepared a little snippet of code that must be added to **the functions.
   php file of the active theme**.
 * Here is the code:
 *     ```wp-block-code
       // Add "editor" support to the JAMP Notes custom post type.
       add_action( 'init', function() {
         add_post_type_support( 'jamp_note', 'editor');
       } );
       ```
   
 * It simply forces the editor features for the notes.
 * May I ask you to add the code to your site and check if the editor appears on
   the notes edit screen?
   Please ensure to make a backup before changing any files.
 * Thanks for your patience.
 *  Thread Starter [Matt](https://wordpress.org/support/users/mybcn/)
 * (@mybcn)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17355183)
 * Andrea,
   Yes, that worked. I added the code as a WPCode snippet. You rock! Thank
   you so much for taking your time to help me sort this out. As I mentioned from
   the beginning I am sure this is a very fringe error related to my installation
   that has seen too much testing over the last year.//Matt
 *  Plugin Author [Andrea Porotti](https://wordpress.org/support/users/andreaporotti/)
 * (@andreaporotti)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17359595)
 * Hi Matt,
 * I’m really happy we finally found a way to make the plugin work on your site.
   I hope you will find it right for your needs.
 * Thanks for your time and your feedback!

Viewing 10 replies - 1 through 10 (of 10 total)

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## Tags

 * [editor](https://wordpress.org/support/topic-tag/editor/)

 * 10 replies
 * 2 participants
 * Last reply from: [Andrea Porotti](https://wordpress.org/support/users/andreaporotti/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/note-editor-doesnt-load/#post-17359595)
 * Status: resolved