NoTemplateError – Missing Sydney Template

  • markgaal068

    (@markgaal068)


    1 year, 2 months ago

    When using Elementor with the Sydney theme, I encounter the following JavaScript error in the browser console:

    Copy{ “name”: “NoTemplateError”, “message”: “Could not find template: \”#template-sydney-templateLibrary-empty\”” }

    This happens when trying to access Elementor’s template library or while editing a page. It is really frustrating, please help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Kharis Sulistiyono

    (@kharisblank)

    1 year, 2 months ago

    Hi @markgaal068,

    I did checking with my web browser’s console tool, and it doesn’t display the mentioned error. Ref: https://i.snipboard.io/zHd23t.jpg

    Does the error message only appear while you are editing the page? Please confirm.

    Thread Starter markgaal068

    (@markgaal068)

    1 year, 2 months ago

    Hi @kharisblank,

    Since then, I’ve made some tweaks to the code, and the error is no longer showing. However, I’m still unable to use any pre-built blocks, as it says that none are available.

    Kharis Sulistiyono

    (@kharisblank)

    1 year, 2 months ago

    Thanks for getting back, @markgaal068!

    I’ve made some tweaks to the code, and the error is no longer showing.

    Great!

    However, I’m still unable to use any pre-built blocks, as it says that none are available.

    To help me identify the root cause of this issue, I’d like to reproduce it on my test site.

    Could you please share a screen recording of the problem? You can upload it to a file-sharing service like Google Drive and share the link here.

    This will allow me to investigate more effectively.

    Thread Starter markgaal068

    (@markgaal068)

    1 year, 2 months ago

    @kharisblank What I did was install the Sydney theme and use the “Sydney Fashion” free starter site. The error started occurring after this. I haven’t installed any other plugins, only the ones that were included with the preset.

    Let me know if that helps in diagnosing the issue!

    Kharis Sulistiyono

    (@kharisblank)

    1 year, 2 months ago

    Hi @markgaal068,

    I’ve tested the site import process with Sydney Fashion on a fresh test site and couldn’t reproduce the issue you’re experiencing. Everything looks fine to me.

    Could this be related to an incomplete import at your end? If possible, please try running the import process again on a separate test site to see if that makes any difference.

Viewing 5 replies - 1 through 5 (of 5 total)

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