Title: Notes email
Last modified: July 13, 2019

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# Notes email

 *  Resolved [batista99](https://wordpress.org/support/users/batista99/)
 * (@batista99)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/notes-email/)
 * Hi,
 * after open a form entry when making a note there’s an option for “also send email
   to” this means i can respond to the customer right there right?
 * The note is added but i haven’t received any email… what kind of configuration
   is needed?
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Asif](https://wordpress.org/support/users/asif876/)
 * (@asif876)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/notes-email/#post-11728511)
 * this option works, i confirmed this from many users
    i am not sure why it is 
   not working for you can you please submit a ticket here [https://www.crmperks.com/contact-us/](https://www.crmperks.com/contact-us/)
 *  Thread Starter [batista99](https://wordpress.org/support/users/batista99/)
 * (@batista99)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/notes-email/#post-11728532)
 * I’m having issues doing the autoresponder using contact form 7 mail2 option, 
   probably it has to do with the same configuration, that i haven’t figure out 
   yet.
 *  Thread Starter [batista99](https://wordpress.org/support/users/batista99/)
 * (@batista99)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/notes-email/#post-11728606)
 * Thats it now its working, had to configure the smtp.
 *  Thread Starter [batista99](https://wordpress.org/support/users/batista99/)
 * (@batista99)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/notes-email/#post-11728611)
 * solved
 *  [samerbazzi](https://wordpress.org/support/users/samerbazzi/)
 * (@samerbazzi)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/notes-email/#post-11729294)
 * great – thank you

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Notes email’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-entries/assets/icon-256x256.png?rev=1926543)
 * [Database for Contact Form 7, WPforms, Elementor forms](https://wordpress.org/plugins/contact-form-entries/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-entries/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-entries/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-entries/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-entries/unresolved/)
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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * 5 replies
 * 3 participants
 * Last reply from: [samerbazzi](https://wordpress.org/support/users/samerbazzi/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/notes-email/#post-11729294)
 * Status: resolved