Title: Notification email error
Last modified: February 7, 2024

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# Notification email error

 *  Resolved [bmvcommunication](https://wordpress.org/support/users/bmvcommunication/)
 * (@bmvcommunication)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/notification-email-error/)
 * Hello,
 * Since I updated the plug-in to version 2.5.3, the notification emails are not
   working correctly. Here’s what I receive:
 * `"%1$s (%2$s) a demandé l'approbation d'un compte sur %3$s"`
 * I managed to temporarily solve the problem by deactivating the translation directly
   from the** /new-user-approve/includes/messages.php **file, by replacing:
 *     ```wp-block-code
       function nua_default_notification_message() {
       	$message = __( '{username} ({user_email}) has requested a username at {sitename}', 'new-user-approve' ) . "\n\n";
       	$message .= "{site_url}\n\n";
       	$message .= __( 'To approve or deny this user access to {sitename} go to', 'new-user-approve' ) . "\n\n";
       	$message .= "{admin_approve_url}\n\n";
   
       	$message = apply_filters( 'new_user_approve_notification_message_default', $message );
   
       	return $message;
       }
       ```
   
 * With :
 *     ```wp-block-code
       function nua_default_notification_message() {
       	$message = "{username} ({user_email}) has requested a username at {sitename} \n\n";
       	$message .= "{site_url}\n\n";
       	$message .= "To approve or deny this user access to {sitename} go to \n\n";
       	$message .= "{admin_approve_url}\n\n";
   
       	$message = apply_filters( 'new_user_approve_notification_message_default', $message );
   
       	return $message;
       }
       ```
   
 * This solution works, but the email is no longer translated. Do you have a solution
   to reinstate the translation?
 * Thank you for your help, 
   Best regards

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [bmvcommunication](https://wordpress.org/support/users/bmvcommunication/)
 * (@bmvcommunication)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/notification-email-error/#post-17405102)
 * I finally found a solution to translate:
 * In the file **/new-user-approve/localization/new-user-approve-fr_FR.po**, I replaced
   the line:
 *     ```wp-block-code
       #: includes/messages.php:87 
       #, fuzzy 
       msgid "{username} ({user_email}) has requested a username at {sitename}"
       msgstr "%1$s (%2$s) has requested account approval on %3$s"
       ```
   
 * With :
 *     ```wp-block-code
       #: includes/messages.php:87 
       #, fuzzy 
       msgid "{username} ({user_email}) has requested a username at {sitename}"
       msgstr "{username} ({user_email}) has requested account approval on {sitename}"
       ```
   
 * Then I replaced the **new-user-approve-fr_FR.mo** file with a new one generated
   using an online converter (Example: [https://po2mo.net](https://po2mo.net)).
   
   Now the email is translated, and the variables work. Best regards
    -  This reply was modified 2 years, 4 months ago by [bmvcommunication](https://wordpress.org/support/users/bmvcommunication/).
    -  This reply was modified 2 years, 4 months ago by [bmvcommunication](https://wordpress.org/support/users/bmvcommunication/).
 *  Plugin Support [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * (@hamza1010)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/notification-email-error/#post-17405543)
 * Hello [@bmvcommunication](https://wordpress.org/support/users/bmvcommunication/),
 * Thanks for reaching us,
 * Hope you are doing well, Please don’t make any hardcoded changes in the plugin.
   Kindly use the loco translate plugin to update the translations.
 * If you have any questions, feel free to reach out. We’re here to assist you.
 * Thanks & Regards
   WP Experts Support Team

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Notification email error’ is closed to new replies.

 * ![](https://ps.w.org/new-user-approve/assets/icon-128x128.gif?rev=2544141)
 * [New User Approve](https://wordpress.org/plugins/new-user-approve/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/notification-email-error/#post-17405543)
 * Status: resolved