Notification emails

  • Resolved Andre00710

    (@andre00710)


    8 years, 3 months ago

    The plugin has been set-up and all works well. All mails send and I have set-up different emails and all are working well, except the notification mail back to the client that completes the form. I have now tried everything, deleted, set-up again, no luck. In the form I picked “email” and in the notification section I have selected “email” i.e. the part where the client inputs his email address.

    Any sugestions / help please.

    Tks

    Andre

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • jasonbrogdon

    (@jasonbrogdon)

    8 years, 2 months ago

    The mail is probably working but your default EMAIL is getting blocked/considered as spam.

    Create a Sendgrid account and setup their API email. It is very easy and free as long as you don’t go over 10k per month.

    Once your Sendgrid is setup, the default email that is getting blocked will be routed by them and will most likely work.

    Point being, your default WordPress email is probably PHP script and not a real email tool, so nothing is really configured to send email out appropriately like SMTP etc…

    Use the Sendgrid, it is fast, easy, and makes you happy.

    Thread Starter Andre00710

    (@andre00710)

    8 years, 2 months ago

    Hi Jason

    Thank you very much for your reply and recommendations. I will try this.

    Tks

    Andre

Viewing 2 replies - 1 through 2 (of 2 total)

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