Title: Notifications doesn’t work
Last modified: November 14, 2022

---

# Notifications doesn’t work

 *  Resolved [DmitrySh](https://wordpress.org/support/users/dmitrysh/)
 * (@dmitrysh)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/notifications-doesnt-work/)
 * Hi,
    Notifications doesn’t work for me. In /wp-content/uploads/wp-defender/firewall-
   2022-11-14.log i have seen a lot of errors:
 * > HTTP Status Code: 503
   >  HTTP Response Message: Service Unavailable API URL: 
   > [https://api.redirect.li/v1/ip/ip-adress](https://api.redirect.li/v1/ip/ip-adress)
 * Could you help to fix it?
 * Thanks, Dmitriy

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * (@wpmudev-support8)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/notifications-doesnt-work/#post-16196895)
 * Hi [@dmitrysh](https://wordpress.org/support/users/dmitrysh/)
 * I hope you’re well today!
 * The error that you see refers to Firewall attempting to check IP geo-location
   for logouts and apparently the target API server (which is a 3rd-party API) was
   either temporarily down or rejecting requests from your site. But it looks like
   it was temporarily off.
 * You can instead configure Defender to use locally hosted MaxMind geo-IP database
   by going to “Defender -> Firewall -> IP Banning” page and following instructions
   under “Locations” section there.
 * This will make your site download MaxMind IP database and lookup IP locations
   locally.
 * However, it doesn’t seem to be related to notifications. If you go to “Defender-
   > Notifications” page – which notifications do you have enabled currently? None
   of those enabled are working or just some of them (which ones)?
 * Are notifications not sent at all or only to certain e-mail addresses (if there
   are more than one recipient for notifications) and if it’s the latter – are those
   e-mail addresses not registered on your site for user accounts by any chance?
 * Please advise.
 * Kind regards,
    Adam
 *  Thread Starter [DmitrySh](https://wordpress.org/support/users/dmitrysh/)
 * (@dmitrysh)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/notifications-doesnt-work/#post-16199035)
 * Hi Adam,
 * Your are right, notifications work only for default user’s email on ADD USERS
   tab and for emails on INVITE BY EMAIL tab and doesn’t work for other users on
   ADD USERS tab.
 * Thanks, Dmitriy
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/notifications-doesnt-work/#post-16204113)
 * Hi [@dmitrysh](https://wordpress.org/support/users/dmitrysh/),
 * > and doesn’t work for other users on ADD USERS tab.
 * So just to be clear, the notifications don’t work for existing users when you
   try to add them?
 * If yes, I tried to test it on my server, but it works when tested. Could you 
   please use a plugin like an Email log which should pick if an email gets sent
   or not from the website?
 * Once installed, please check whether the plugin detects whether the emails are
   getting sent or not.
    [https://wordpress.org/plugins/wp-mail-log/](https://wordpress.org/plugins/wp-mail-log/)
 * The above would help in pinpointing whether the issue is specific to Defender
   or with emails.
 * Please do let us know how that goes. Looking forward to your response.
 * Kind Regards,
    Nithin
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/notifications-doesnt-work/#post-16280053)
 * Hi [@dmitrysh](https://wordpress.org/support/users/dmitrysh/),
 * Since we haven’t heard from you for a while. I’ll mark this thread as resolved
   for now. Please feel free to re-open the thread if you need further assistance.
 * Best Regards
    Nithin

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Notifications doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/defender-security/assets/icon-256x256.gif?rev=3435930)
 * [Defender Security - Malware Scanner, Login Security & Firewall](https://wordpress.org/plugins/defender-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/defender-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/defender-security/)
 * [Active Topics](https://wordpress.org/support/plugin/defender-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/defender-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/defender-security/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/notifications-doesnt-work/#post-16280053)
 * Status: resolved