Title: Nowhere for subscribers to create a password
Last modified: February 8, 2019

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# Nowhere for subscribers to create a password

 *  [angelfire4xx](https://wordpress.org/support/users/angelfire4xx/)
 * (@angelfire4xx)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/nowhere-for-subscribers-to-create-a-password/)
 * Am I missing something? How does the customer create a password? Your setup instructions
   are great but they stop with creating the Paypal subscription.
    Customer gets
   sent to Paypal, sets up subscription but then has no way of knowing what their
   password should be so can’t login. What have I missed?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [havasuscannerfeed](https://wordpress.org/support/users/havasuscannerfeed/)
 * (@havasuscannerfeed)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/nowhere-for-subscribers-to-create-a-password/#post-11185218)
 * The customer is sent a link to reset their password.
 *  [millonario](https://wordpress.org/support/users/millonario/)
 * (@millonario)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/nowhere-for-subscribers-to-create-a-password/#post-11188023)
 * I do not understand this either, my clients pay but we do not have an account
   to enter wordpress, are we doing wrong? in documents it does not say anything
   🙁
 *  [millonario](https://wordpress.org/support/users/millonario/)
 * (@millonario)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/nowhere-for-subscribers-to-create-a-password/#post-11188050)
 * answer of [@scottpaterson](https://wordpress.org/support/users/scottpaterson/)
 * > PayPal does not create the username and password. An email gets sent to the
   > customers PayPal email address after payment. That email contains a link where
   > they can set their own password.
   > In your WordPress admin, in the Users section, you should see the customers
   > account created as a subscriber. Do you see that?
   > Thanks,
   >  Scott

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Nowhere for subscribers to create a password’ is closed to new replies.

 * ![](https://ps.w.org/subscriptions-memberships-for-paypal/assets/icon-256x256.
   png?rev=3095891)
 * [Subscriptions & Memberships for PayPal](https://wordpress.org/plugins/subscriptions-memberships-for-paypal/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/subscriptions-memberships-for-paypal/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/subscriptions-memberships-for-paypal/)
 * [Active Topics](https://wordpress.org/support/plugin/subscriptions-memberships-for-paypal/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/subscriptions-memberships-for-paypal/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/subscriptions-memberships-for-paypal/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [millonario](https://wordpress.org/support/users/millonario/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/nowhere-for-subscribers-to-create-a-password/#post-11188050)
 * Status: not resolved