Title: objectcache.error: Failed to Execute ‘DUMP’ command
Last modified: July 19, 2024

---

# objectcache.error: Failed to Execute ‘DUMP’ command

 *  Resolved [katedodd](https://wordpress.org/support/users/katedodd/)
 * (@katedodd)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/objectcache-error-failed-to-execute-dump-command/)
 * Hello!
 * We’re on Object Cache Pro version 1.20.2. We’ve been having issues lately with
   our cache not clearing and thus not updating, resulting in our editors losing
   their work (it’ll be backed up in revisions, at least). The error logs run about
   13 lines deep in the stack trace, but they start as:
 *     ```wp-block-code
       [19-Jul-2024 18:55:51 UTC] objectcache.error: Failed to execute DUMP command[19-Jul-2024 18:55:51 UTC] objectcache.notice: Failed to dump analytics (RedisException: read error on connection to tcp://((ip address and port)) in (path redacted)/wp-content/plugins/object-cache-pro/src/Clients/Client.php:97Stack trace:#0 (path redacted)/wp-content/plugins/object-cache-pro/src/Clients/Client.php(97): Redis->dump('analytics:measu...')#1 (path redacted)/wp-content/plugins/object-cache-pro/src/Clients/PhpRedis.php(112): RedisCachePro\Clients\Client->RedisCachePro\Clients\{closure}()#2 (path redacted)/wp-content/plugins/object-cache-pro/src/Clients/Client.php(98): RedisCachePro\Clients\PhpRedis->newRelicCallback(Object(Closure), 'dump')
       ```
   
 * Our hosting provider is insistent that our Redis server is running correctly,
   and I have no problem pinging the server. I’ve checked our latency, everything
   seems fine on that front, but there’s some disconnect that I can’t work out. 
   I’ve confirmed it isn’t a problem with permissions for analytics. This hadn’t
   been an issue until the past month or two.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/objectcache-error-failed-to-execute-dump-command/#post-17905343)
 * Hello [@katedodd](https://wordpress.org/support/users/katedodd/)
 * Thank you for reaching out and I am happy to help!
   Can you please share how this
   is related to the W3 Total Cache? As I can see you are using the Object Cache
   Pro plugin so I would advise reach out to their support for more assistance with
   this.
 * Thanks!
 *  Thread Starter [katedodd](https://wordpress.org/support/users/katedodd/)
 * (@katedodd)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/objectcache-error-failed-to-execute-dump-command/#post-17906023)
 * Ahhh yep, that’s embarrassing. We used to use W3 so I guess I just…ended up here….
   Thanks! I’ll close this out.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘objectcache.error: Failed to Execute ‘DUMP’ command’ is closed to new
replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [katedodd](https://wordpress.org/support/users/katedodd/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/objectcache-error-failed-to-execute-dump-command/#post-17906023)
 * Status: resolved