Title: Ocean extra plugin error Last modified: February 28, 2021 --- # Ocean extra plugin error * [simonre](https://wordpress.org/support/users/simonre/) * (@simonre) * [5 years, 3 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-error-2/) * I justed update all my plugins and wordpress, but my site got a fatal error. It had something to do with the “Ocean extra” plugin. I deactivted it and i could then see my website, but without my header and footer. * I then went back and forth and somehow activated it again and i stopped getting the error, but now “My Library” in Dashboard is missing and both header and footer is out of proportion. * I really need it back to normal ASAP Would really appreciate any sort of support! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Focean-extra-plugin-error-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 3 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-error-2/#post-14121683) * Hello, * Please activate the ocean extra plugin, go to Theme Panel > SCripts & STyles, disable/enable all the files, and check. * If not resolved, go to Elementor > System Info and share the report with us so that we can take a look. * Thread Starter [simonre](https://wordpress.org/support/users/simonre/) * (@simonre) * [5 years, 3 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-error-2/#post-14121701) * **Here is the system info:** * ``` == Server Environment == Operating System: Linux Software: Apache MySQL version: Percona Server (GPL), Release 35, Revision 5688520 v5.7.32-35 PHP Version: 7.4.15 PHP Max Input Vars: 5000 PHP Max Post Size: 256M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 5.6.2 Site URL: https://websitterservice-kurser.dk/simonre Home URL: https://websitterservice-kurser.dk/simonre WP Multisite: No Max Upload Size: 256 MB Memory limit: 2048M Permalink Structure: /%postname%/ Language: en-US Timezone: 0 Admin Email: simon.rubaek.eidemak@gmail.com Debug Mode: Inactive == Theme == Name: Twenty Twenty-One Version: 1.1 Author: the WordPress team Child Theme: No == User == Role: administrator WP Profile lang: en_US User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 == Active Plugins == 3D FlipBook : Dflip Lite Version: 1.7.5.1 Author: DearHive Akismet Anti-Spam Version: 4.1.8 Author: Automattic All-in-One WP Migration Version: 7.37 Author: ServMask Classic Editor Version: 1.6 Author: WordPress Contributors Contact Form 7 Version: 5.4 Author: Takayuki Miyoshi Disable "BIG image" Threshold Version: 1.0 Author: Jonathan Desrosiers Elementor Version: 3.1.1 Author: Elementor.com Gutenberg Blocks and Template Library by Otter Version: 1.6.0 Author: ThemeIsle Ocean Extra Version: 1.7.3 Author: OceanWP Shortcodes Ultimate Version: 5.9.7 Author: Vladimir Anokhin Yoast Duplicate Post Version: 4.1.1 Author: Enrico Battocchi & Team Yoast == Elementor - Compatibility Tag == == Elements Usage == section : 1 divider : 2 heading : 3 image : 3 spacer : 1 wp-post : 0 button : 3 icon : 5 text-editor : 6 wp-page : 8 button : 3 divider : 8 heading : 25 icon : 6 image : 20 image-carousel : 4 shortcode : 8 spacer : 14 text-editor : 5 video : 1 == Log == Log: showing 20 of 252020-06-02 06:17:27 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.9', 'to' => '2.9.10', )] 2020-06-02 08:55:36 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.10', 'to' => '2.9.11', )] 2020-06-15 06:56:08 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.11', 'to' => '2.9.12', )] 2020-06-24 07:55:10 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.12', 'to' => '2.9.13', )] 2020-07-29 06:54:21 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.13', 'to' => '2.9.14', )] 2020-08-26 10:42:51 [info] elementor::elementor_updater Started 2020-08-26 10:42:51 [info] Elementor/Upgrades - _v_3_0_0_move_general_settings_to_kit Start 2020-08-26 10:42:51 [info] Elementor/Upgrades - _v_3_0_0_move_general_settings_to_kit Finished 2020-08-26 10:42:51 [info] Elementor/Upgrades - _v_3_0_0_move_default_colors_to_kit Start 2020-08-26 10:42:51 [notice] System colors are disabled. nothing to do. 2020-08-26 10:42:51 [info] Elementor/Upgrades - _v_3_0_0_move_default_colors_to_kit Finished 2020-08-26 10:42:51 [info] Elementor/Upgrades - _v_3_0_0_move_saved_colors_to_kit Start 2020-08-26 10:42:51 [info] Elementor/Upgrades - _v_3_0_0_move_saved_colors_to_kit Finished 2020-08-26 10:42:51 [info] Elementor/Upgrades - _v_3_0_0_move_default_typography_to_kit Start 2020-08-26 10:42:51 [notice] System typography is disabled. nothing to do. 2020-08-26 10:42:51 [info] Elementor/Upgrades - _v_3_0_0_move_default_typography_to_kit Finished 2020-08-26 10:42:51 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.14', 'to' => '3.0.1', )] 2020-08-26 10:42:51 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '2.9.14', 'to' => '3.0.1', )] 2020-08-27 06:08:49 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.1', 'to' => '3.0.2', )] 2021-02-27 16:12:53 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.2', 'to' => '3.1.1', )] JS: showing 4 of 4JS: 2020-03-03 09:37:43 [error X 2][https://websitterservice-kurser.dk/simonre/wp-content/plugins/elementor/assets/js/common.min.js?ver=2.9.3:2:98665] Commands internal: document/history/delete-transaction not found. JS: 2020-03-03 11:42:40 [error X 1][https://websitterservice-kurser.dk/simonre/wp-content/plugins/elementor/assets/js/editor-document.min.js?ver=2.9.3:2:187396] Cannot read property \'map\' of undefined JS: 2020-05-29 07:08:08 [error X 2][https://websitterservice-kurser.dk/simonre/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.9:31:70343] elementorFrontend is not defined JS: 2020-06-30 06:15:52 [error X 1][https://websitterservice-kurser.dk/simonre/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.13:31:161513] Cannot read property \'isEditable\' of undefined PHP: showing 2 of 2PHP: 2020-03-05 14:27:59 [notice X 1][/var/www/websitterservice-kurser.dk/public_html/simonre/wp-content/plugins/elementor/includes/template-library/sources/local.php::692] ob_end_clean() [ref.outcontrol]: failed to delete buffer. No buffer to delete [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2021-02-28 14:30:49 [notice X 2][/var/www/websitterservice-kurser.dk/public_html/simonre/wp-content/plugins/elementor/includes/managers/image.php::80] Undefined offset: 2 [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] ``` * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 3 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-error-2/#post-14127716) * Hello, * Thank you for sharing the report. * Please activate the oceanwp theme, keep ocean extra enabled and disable all the nonocean plugin, and check if it is working or not. If yes, enable the one by one plugin, and refresh the page after enabling each plugin, to check the conflict issue. * If possible delete the plugin and install a fresh copy but before doing this please take a backup to avoid any mishappenings. * Thread Starter [simonre](https://wordpress.org/support/users/simonre/) * (@simonre) * [5 years, 2 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-error-2/#post-14281477) * Hi. * When i activate OceanWP it says “The active theme is broken. Reverting to the default theme.” * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 2 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-error-2/#post-14282494) * Hello, * It seems some theme files are missing. Please download the plugin and update using FTP or Cpanel and check. * [https://wordpress.org/themes/oceanwp/](https://wordpress.org/themes/oceanwp/) * [https://kinsta.com/knowledgebase/manually-update-wordpress-plugin/](https://kinsta.com/knowledgebase/manually-update-wordpress-plugin/) * Thread Starter [simonre](https://wordpress.org/support/users/simonre/) * (@simonre) * [5 years, 2 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-error-2/#post-14286843) * How do i figure out my host name for filezilla? * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 2 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-error-2/#post-14292300) * It’s not OceanWP or any other theme-related. please reach hosting provider support to set up FTP or to check their documentation regarding FTP setup. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Ocean extra plugin error’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.1.6/screenshot.png) * OceanWP * [Support Threads](https://wordpress.org/support/theme/oceanwp/) * [Active Topics](https://wordpress.org/support/theme/oceanwp/active/) * [Unresolved Topics](https://wordpress.org/support/theme/oceanwp/unresolved/) * [Reviews](https://wordpress.org/support/theme/oceanwp/reviews/) * 7 replies * 2 participants * Last reply from: [Abhishek](https://wordpress.org/support/users/abhikr781/) * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-error-2/#post-14292300) * Status: not resolved